Because I work in IT, I end up getting a lot of questions that deal with technical support, such as how do I unfreeze or reset my iPod device! I’m not sure why so many people have been asking me that lately, but since they are, I thought I would write up a quick post on how to go about resetting your iPod if it has frozen up!
Of course telling you how to reset an iPod Nano may work for some, but not for those who have an iPod Touch, so I’ll try to list out the instructions for as many as I can! Here we go!
How to unfreeze or reset an iPod Touch
To reset iPod touch, press and hold the Sleep/Wake button and the Home button at the same time until you see the Apple logo show up on the screen:
How to unfreeze or reset an iPod Classic
1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
2. Now press and hold the Menu and Select buttons until the Apple logo appears, which may take about 6 to 10 seconds. You may need to repeat this step.

Notes:
- If you are having problems resetting the iPod, go ahead and set it on a flat surface. Then make sure the finger pressing the Select button is not touching any part of the click wheel. Also be sure that you are pressing the Menu button towards the outside of the click wheel, not near the center.
- If the above mentioned steps do not work, then you can try connecting your iPod to a power adapter and plug the power adapter into an electrical outlet, or connect the iPod to your computer. Make sure the computer is turned on and isn’t set to go to sleep.
How to reset an iPod Nano (1st, 2nd, and 3rd Generation)
This one is similar to how you would do it for an iPod Classic:
1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
2. Now press and hold the Menu and Select buttons until the Apple logo appears, which may take about 6 to 10 seconds. You may need to repeat this step.
You can also reset an iPod Mini in the same way as the above steps.
How to reset or unfreeze an iPod Shuffle
1. First , eject your iPod shuffle from iTunes, if you have it connected.
2. Then remove the iPod shuffle from the USB dock.
3. Move the switch that is on the top of the iPod shuffle to the off position.

Note: When iPod shuffle is off, the green stripe by the switch is not visible.
4. Wait 5 seconds.
5. Move the switch back to the on position so green stripe will be visible in either position.
And that’s it! Hopefully, now that you know these steps, you don’t have to keep taking out the battery to unfreeze your iPod! Any comments or questions, make sure to write below! Enjoy!
02.10.08
Alvaro Restrepo
I was able to unfreeze my classic. Excelent tip page, you saved me a long waiting support call or a visit to an apple store.
02.12.08
Rob
ive tried resetting my ipod classic and will still not turn on or my computer will not rekonize it
cheers
Rob
02.12.08
kathryn
this still isnt working what else do i do im in so much trouble as it is not my ipod its my brothers!what can i do?wb asap
02.12.08
kathryn
Thanks tried it again and the apple sign appeared!Thank you so much that is an excellent bit of information!This is 1st class!thanks!
02.13.08
akishore
Alvaro, I'm glad your iPod was unfrozen! Happens to me a lot too!
Rob, you might have a hardware issue with you iPod if it's not turning on.
Kathryn, I'm glad I saved you from your brother's wrath!
02.14.08
Alan
Hi i tried pressing menu and select button for my classic then it just shows the apple sign and doesnt do anything.Please email me at [email protected]
02.15.08
Bailey
Mine does not work. When I reboot my ipod touch it freezes at the home screen again and does not appear on itunes or my computer.
02.15.08
annette
yes man thankz 4 da help it worked tank you!!!!!!!!!!!!=)=)=)=)=)=)=)
02.16.08
Neno
that is a sick tip my 80 gig classic was frozen after i resetted it like wshown in this website it works fine… Thanks.
Neno
02.18.08
happy
tahks you guys helped me so much I was freaking out
02.18.08
john
you're a genius
02.27.08
chivers
cheers mate i thought id broken my ipod yet again and im on my 4th in 3 years
curse you apple!
03.07.08
Kelly
My ipod has frozen. I have followed your instructions but it won't turn off. The Apple logo smiles at me and turns back on. help
03.09.08
sandy
My ipod 5th generation will not play on my Bose docking system. It makes very loud staticy sounds..I have tried everything. My daughters Ipod touch works on the bose with no problem. My ipod 5th works on my ATHOme docking system.
PLease help.
03.16.08
patrick
yay thanks for the tips ill visit here next time it freezes again
03.24.08
Mo
I'm having problems with my old ipod nana (1Gb-2006 version), it was doing fine a few days ago with the touch key(s) and whenever I play my music to either fast forward or to go in order, the ipod automatcially skips with just one slide of the button. If you can advise me on how i can fix it I greatly appreciate a response. Thank you for your time and have a great day.
03.27.08
jeremy
i try the instrutions but it still didnt work i have a ipod nano wat to do
04.02.08
Annie
Hey…….this info really workd…..m damn thankful t ya fr dis……..ma ipod wasnt workin since da last week…..n now followin ur instructions..da apple logo appeared n it kindda started workin…………thanz……
Cheers!!!
04.02.08
Amber
The ipod classic is still frozen and the main menu stay shown up. I tried all the reset techniques and the wheel wont even move, you cant see the lock show on the screen and its just all froze!!!!!!!! I'VE LOOKED EVERYWHERE AND I NEED HELP!!!
04.04.08
Chrissy
omg….thnxs so much cause i had a track mmet that moring when it got stuck and i was getting dress for the track meet andi relize it was stuck so i jump on my commputer real fast and got your website so thnxs so much it
it worked and it was so fast to lol
04.06.08
USAFRN
Ok, I hooked up my ipod nano into my friends car adapter and it worked great until, I disconnected. Once I disconnected my ipod the ipod screen went crazy and then it froze. I've tried all the suggestions and NOTHING has worked. I'm soooo frustrated since I constantly use my ipod…HELP!! The restarting instructions does nothing but every once in awhile, the ipod will beep twice, that's all. Otherwise there's no sign of life…:-(
04.08.08
Veronica
hey guys? my little sister has screwed up my iPod! I guess she accidentally pressed the "screen lock" button because whatever I do, its locked! :'( And I dont even know the combination key!
I got this iPod on Christmas. I feel so sorry for my parents they spent so much money on it and now it doesnt even work!! *crying* I cant just throw it away. Y have no idea how excited my Dad was about giving it to me. *crying* I've bben to like EVERY website and they'll all crappy and useless. *crying* even this tip doesnt work on my iPod. PLEASE HELP ME!!!! *CRYING!* :''''(
04.10.08
Diane
WOW, thank you a MILLION. We used your tips, after putz'n around for a couple hours with our iPod Classic. WORKED like a charm!
Whew!
04.17.08
James
Hey=] Thanks for your advice, I've used it before to unfreeze my i-pod classic, however this time, when I hold the menu and select button, my i-pod flashes on and off, and then the apple sign re-appears, and my laptop doesn't detect it when I plug it in.
If you know what is causing this, or what I should do, please email me at: [email protected]
Thanks
04.24.08
brenda christie
hey, i tried to press and hold the menu and select buttons to reset my ipod… but its still not working. e-mail me back at [email protected]
-thanx
04.29.08
Karla
Hello,
Thank you so much I have the ipod classic 160gig and my select button wouldnt click, and I didnt know how to reset it, my husband followed the steps and my ipod works again.
Thank you
so much
Karla
04.30.08
Louise
Thank you!
05.09.08
Michelle
Thank you thank you thank you! My poor son was in tears this morning when he woke me up, cuz he thought his ipod was broken! WONDERFUL explanation, unlike other sites…
05.20.08
Tim
This seems like on odd appraoch, but my ipod didn't respond. I was about to experiment with a hammer and a large screwdriver, but then I tried the unexpected, I threw it to the concrete floor. I expected it to shatter, but it hit at an odd angle and didn't. Imagei my surprise when I picked it up and it started up and began working! Now I wouldn't try this unless you are convinced it is totally dead and unrecoverable.
05.21.08
DS
This page is absolutely priceless! I thought for sure that my Nano was toast and that this couldn't possibly work. But it worked like a charm. Thank you, thank you, thank you!
05.22.08
Rita Tyler
thank you, I tried several other websites on how to unfreeze, including apple's. None of them worked. But your suggestions were easy to follow and worked on the first try. The other sites did not mention moving the hold button to on and off and then hitting menu and select. Thanks again.
05.23.08
Jessie
I was able to unfreeze my i-pod 3rd gen. nano…I was about to go on a trip and i wouldn't of had my IPOD
Thnx!
Jessie
05.28.08
Allison
Thanks sooo much. I just got an ipod nano 3rd gen. yesterday for my b-day, and all of the sudden it froze. I was so ttly freaking out! This page is genious!
06.03.08
hachkajones
is there any way to reset your 2nd generation ipod classic from mac to pc compatibility?
06.07.08
Sucka 4 Love
U are the greatest. I was so scared that I would have to tell my Dad that I broke my ipod. I just got it on june 5th (thursday). I went to other places that said to press menu, the center, and move the hold back and forth. I thank u so much I thought I had broken it because I was mad at my sister so when we got in the car I just kind of tossed my purse in the seat. So when I got home I tried to lock it and it wouldn't turn on. First I thought it was on hold. But anyways u saved me from losing my mind. I'm going to tell all my friends to come here when something happens to theres.
Thank You So Much!!! :]
06.07.08
Jonathan
My ipod video froze and i have tried your instructions but it still is frozen. Is there any other way to unfreeze it?
06.09.08
Jay
HI i hv an ipod nano ist generation, when i unplug it it still shows "do not disconnect" sign and the backlight does not even on. i tried the advice aove but still nthg happens ….
sum1 help….
06.11.08
hayley
thanxx soo much its greatly appreciated it workedd..!!! THANK YOUUUUUUUUU!!!!!!! <333
muchh lovee
Hayleyy.,
06.14.08
suicidalsam
thanx, u wrote a great post, helpful and simple to understand for even a novice. I was having problem with resetting my ipod touch. thanx to you it is solved now.
06.15.08
Laura
OMG THANK YOU!!!
06.17.08
nivedita
Hey i have a problem guys!! When i tried the select + menu key [ i have a 80 GB Ipod Classic ] the apple Logo is coming, but nothing seems to be happening! Can somebody please help? IM GETTING FREAKED OUT!
06.22.08
SLAY {SMC}
omg man thank u soooooooooooooo mmmmmmmuuuuuuuuuuuuuuuucccccccchhhhhhhhhh my iopd nano video was frozen i thought for sho it was broken thank u man i thought 2 my self no i wasted 150 bucks for nothing man again thank u man
-SLAY [S.M.C]
06.25.08
JJxo
Help!!!
my ipod works normally as does itunes, until you plug the ipod into the pc! as soon as i do my pc & itunes freezes, although my ipod shows as connected & charging as if nothings wrong! i have tried resetting my ipod, restarting pc etc etc – any ideas any1?? i have ipod classic 80GB. xoxo
06.25.08
Skylar
i need help my ipod nano lock its self on the combonation lock when it was in my back pack. i keep on trying to hit menu and the middle button but it keeps on going to the combonation thing. please help i cant stand it anymore
06.29.08
Asfand
I got this new i pod nano 3rd gen and i havent even used it once. It froze when i removed it from the computer. I did wat u guyz have written but it resets and then the apple sign appears and does nothing. No matter how many times i reset it the apple logo disappears and then comes back. Is there some software problem or what. Please help me its brand new.
damn apple
mail me at [email protected]
07.02.08
S.F Giant
dude my ipod (nano) wont work. The button 2 lock and unlock the ipod broke off and now my ipod stays locked and wont turn on. Any tips on how to get it 2 play again????
07.02.08
Ashley
wow you saved my life
I am going on vacation soon and I didnt know what i was going to do and I dont have the money right now to go buy a new nano thanks alot
but it didnt work until I put it flat on my desk
07.02.08
Tara
Thank you so much!!! your tips for the ipod classic worked immediately!!! amazing.. YAY!!
07.03.08
RohnCrivello
i accidentally locked my screen up/ipod classic 80g ,silver.I cant get the apple logo to come up ////HELP/// ..I was having so much fun with it and then Bam….SCREEN LOCK…havent the slightest idea what the code was,is or! ..I bought it ofF the original owner ,but now he has disappeared completely and will never be found.What is the procedure (to not feel so ignorant)i cant do anything cept listen to whatever comes out of it at the volume it was set at,cant choose anything.(not very much fun anymore)sad and lonely.
07.12.08
Erin
heyy well i tried jiggling the hold switch and repeatedly holding down the menu and select button but it still won't work.
its my sisters ipod nano 2nd generation and her friends nano 3rd generation. they froze when they both plugged them into an ipod home which was connected to a rusty old wet outlet and it zapped them.
can you help me a.s.a.p.?!?!
[email protected]
07.12.08
manny c.
you rock man. thanks a bunch you saved the party bro……………
07.14.08
Psyclown
Ipod nano 3rd gen. froze for 3rd time, tried resetting it 3 times, had to just toss it to the side and let the battery die, which doesn't take long since the stupid light stays on. Why couldn't they just put the pinhole reset in the bottom like all others, worked every time without fail. This is starting to remind me of my Windows software….arrrrggg!!!!
07.19.08
VSL
hi, i just got an ipod classic 80GB silver and i locked the volume control, i have no idea what the combination is, is there a way to reset, please help….
07.23.08
allie
your the best thank you ! simple easy to find! without having to read to much crap!
07.24.08
emma
well i just got an ipod recently and its the ipod classic, when i first got it i put all my music ect.. onto it then didnt charge it… my sister told me that i should of charged it for at least 5 hours and now the battery life will only be short.. is that true?? And is there anything i could do to change that??
Please replay!!
07.25.08
bob
THANK YOU!
I was getting worried that I'd have to send my touch in to get it fixed, but this worked perfectly
07.30.08
pam
i have an ipod classic. my hold button is stuck which keeps me from being able to reset. i neeeeed my ipod. what do i do now?
08.04.08
raul
ah…tonight my ipod classic froze … just 5 hours before a LOOOONNNNGGG flight … U JUST SAVED MY TRIP!!!!!
THANKS!!!!!!! A LOT!!!!!!!!!
08.09.08
D ryder
it wont reset…do i hold every botton??
08.11.08
Thomas
YES YES YES!!!!!
IT worked!!!!!
TNX TNX TNX!!!!
08.13.08
Taylor
thnx so much
08.13.08
JMS
Thank you! My lock screen was stuck on my nano. Holding down the select and Menu buttons worked!!
08.22.08
Derek
Wow it worked great for my ipod touch! I just did what it said and a few seconds later and it was working again.
08.24.08
Jay
thanks so much ! you’re amazing . aha .
08.30.08
Electrogeek
Cheers! my itouch was just not doin anyfin. the screen was still where i left it, but nothin happened! i used the method you subscribe and it is as good as new. I ]t didnt reset as well, so all my stuff was still there, which is a great bonus!!!!!!
08.31.08
ipodnanofreak
Latest ipod nano 4GB – stopped in the middle of a song, display blank. Looked like it had hung, tried the reset thing and it duly beeped twice but no display. Tried attaching it to PC, recognised in itunes OK. Tried itunes reset – nothing. Still has blank screen, when played with it alternates between a bright screen, a more dull grey screen and a dark grey screen and gives the odd beep. Is my display ferooked or is there something else I can try?
09.03.08
Mike
Thanks a lot for the advice on the Ipod Classic, I got a little nervous when it froze since I had a lot of stuff organized and put on there, but that quick fix made me feel a lot better. Awesome!
09.07.08
jeffrey
Thank you very much for your helpful tips! Your advice helped me unfreeze my 30g ipod.
Again, thanks!
09.09.08
jezza
thanx man
09.13.08
melissa
thanks! i was freaking out!
09.17.08
megan
my ipod nano (video)wont work it just stopped randomly working and i tried everything my computer doesnt even recognize it
09.21.08
alain mjally
oh my god thank u thank u very very very very very very much….i was scared 2 death when my ipod classic froze…but it worked again!!!!
09.29.08
leanne
My Ipod Nano just mysteriously stopped working. I cannot turn it on at all, even after following the directions to reset on the apple site? Any suggestions??
10.01.08
Ant
for ipod classic 80gb hold the round button in the middle and menu at the same time and voila! it should had unfroze
10.03.08
alex
i tried the steps to unfreeze my ipod and it doesn't work…. mine's a 3rd greneration
10.06.08
Gia
I have an Ipod Classic which won't come on at all. I've tried re-setting it and connecting it to my computer but still no joy. The screen is blank even when i put it on to charge (docking/speakers). I don't know what to do. Help!!!!!!!!!!!! Please.
10.07.08
Hervey
I had all the morning with my ipod touch 1st gen working slowly and freezing, I tried your tip and it worked.. suddenly the apple logo appeared. Now my ipod works as normal. Thnx a lot!
10.08.08
mattlok
thank you sooooooo much man
10.09.08
adnilcdn
thank you so much… couldn't get the darn thing to disconnect. was ready to do a restore but itunes was frozen & wouldn't do it either.
found you site – Excellent tip iPod Nano 3rd gen. it worked!
10.10.08
Zinc
THERE IS ANOTHER WAY… it didnt work for me either, but holding down the MIDDLE button and MENU did work first time on my 3rd gen nano
good luck
10.13.08
angela
thks so much i just got my ipod a couple days ago and to it just froze and u saved me from freeking out thanks so f much
10.14.08
rissa
my ipod classic screen is blank, but the music still plays. what do i have to do for the apple logo to appear.
10.23.08
Rina
yay! it worked! thanks
10.23.08
David
Thank you!
My 160 classic was frozen
now ok again
10.26.08
Thankzz
THANK YOU SOOOOO MUCHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH!!!
I THought it was Broke and it works on 4th Gen Nano:)
10.27.08
nike
I've got an problem with my first generation Ipod Nano. The problem is that he won't unlock anymore.
Do you have any advise?
Thanks if you can help.
10.28.08
mm
dude…you are a real life saver without you i would probably be crying
11.04.08
not so happy
I have a first Gen Ipod classic. When I last plugged it in for sync, it wanted set into a restore mode. So I went ahead and restored it according to the itune instructions. Now it's stuck in a restore mode and will not sync. Please Help! I tried the suggestions above to reset it but it will not reset to the apple screen when it hold down the select and menu button. It does nothing. HELP!
11.09.08
Gary
I have an Ipod 160 classic which wouldn't charge, just said "charging please wait". I tried all the resets etc but nothing worked. After stripping it I found that the left hand end of the battery had been rubbing against the mounting screw for the hold button and the positive track was exposed causing it to short out the battery. Placing a piece of plastic between the battery and the mounting screw sorts out the problem. My ipod charged and the battery still works fine. Judging by the number of queries it seems to be a common problem with this model.If you want more details email me at [email protected]
11.11.08
adam
my menu buttons broken and there for isnt working is there another way ?
11.12.08
Dirtsat
This information was so helpful for my iPod Touch.. Thanks!!!
11.16.08
sid
thnx a lot buddy whoevr it is who postd dis it wrkd for me nd i dint evn lose ny data thnx a lot dude
11.18.08
shakey
cant thankyou enough my 80gb classic crashed tonight this worked a treat cant thank-you enough
11.19.08
carmelina
my ipod screen went blank and i tried to reset it and it won't work it still plays music but i can't see anthing
help plzzzzzzz
11.21.08
kelly
The volume display is stuck on my screen.. any tips?
11.22.08
OverKill
WOOOHAAAAAA Excelent !! Thanks a lot!!!
11.24.08
annie
hey,
my ipod touch froze when i tried to take a pic. so the screen is white, and it won't restart. what do i do?
11.29.08
Katy
Thank you soooooooooooo much, it's alive!
Katy
xox
12.02.08
Shelby
Thanks for this amazing tip, I was about to go to Best Buy and freak out on the staff. You saved me and the Best Buy Staff from a lot of unneeded hassle, thanks again.
12.06.08
hope
its not working on my ipod classic! Why wont it????
tell me!
12.12.08
lisa marie
woah baby it actually worked!!!
12.14.08
J
hello – I've tried re-setting it and also plugging it into itunes but nothing! The apple logo appears but does not reset and itunes doesn't detect it! Any suggestions?? Thank you. I've a 5th generation ipod.
12.14.08
maria
I have an ipod clasic and is frozen and i don't know how to unfreeze it?. I tried your suggestions but is not working. I turn the switch on and off, but the lock still appears on the screen even if the lock switch is off. Please help me.
Thank you,
Maria
12.16.08
agnes
need help please..have an ipod classic 80gb and ive tried all the tips and still doesn't work…apple logo just keeps flashing on and off…and if i put the ipod close to my ear….i hear these funny noises inside…almost like a cliking sound then it just kinda makes this beeping sound then it just repeats itself..can you help please?
thanks
agnes
12.16.08
agnes
need help please..have an ipod classic 80gb and ive tried all the tips and still doesn’t work…apple logo just keeps flashing on and off…and if i put the ipod close to my ear….i hear these funny noises inside…almost like a cliking sound then it just kinda makes this beeping sound then it just repeats itself..can you help please?
12.21.08
jonathan
my friend gave me an ipod but it has a backround like hacked into it and i have tried formating it but it wont come off. any ideas?
12.25.08
leo
this was the most helpful! many thanks!
ive only had my nano 4th gen for about 12 hours and it has already frozen
im so glad it is working again, got panicked.
12.26.08
Boob Baap
thx alot it worked great
12.27.08
Johnny
Thank You so much! My lights went out and your help was unbelievable….thanks!
12.27.08
ily
OMFG THANK YOU SO MUCH MY IPOD TOUCH IS WORKING PERFECTLY. I WOULD HAVE GOT IN SO MUCH TROUBLE CAUSE MY MOM WENT THORUGH SO MUCH TROUBLE TO GET ME THIS FOR CHRISTMAS THANK YOU SO MUCH!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
12.28.08
eagleguy105
This was perfect for unfreezing my ipod touch 2g. Thank you very much.
12.30.08
Dina
omggggg thank u sooo much my ipod froze over night and now after reading those instructions its working thanks once a
12.30.08
?
thank you so much. my ipod was frozen for a day and i got so mad!!! well thanks now it works as good as new.
01.07.09
jonnnayayayayaaa
dude true thanks brah…
01.13.09
Jack
my ipod classic froze after syncing songs, so i decided to follow these steps and restart my ipod. the only problem is, the apple logo appears, and then 5 seconds later the ipod, turns off and reboots itself. it has been doing this for the past 3 days. so i decided to wait until the battery died hoping it would load when i recharged it. but i have got the same problem keeps automatically turning itself self on and off every 5 seconds. al i want to do is listen to my songs haha. have you any idea whats wrong with it? any solutions?
thanks jack
01.18.09
Pregador27
Excellent tips! Clear info on how to reset my iPod Nano. Thank you!
01.18.09
sophie
..i thought i was gonna have to take a trip to argos with my guarantee!! thanks sooo much!! excellent
01.21.09
rorigh
i bought my new ipod nano (which is reeeeeeely cool) and it froze and would'nt do the cover flow when i turned it 90 degrees. so i reset it and now it works perfectly. cheers, you stopped me panicking
01.22.09
bree
Thankyou very much,
your tips helped me on my ipod nano.
Thanks again
01.24.09
jim
THANK YOU SOOOO MUCH i just got an ipod and ir froze on me i was getting so pissed thanks for the help
01.25.09
joseluis
thanks so much i though my ipod touch wasn't gonna work no more i though it was done but then i saw this website on how to unfreeze it and it worked thans so much.
01.26.09
kate
This is the same info they give you with the manual. I tried it 15 times and this did NOT work. If the thing is set in the "lock" position, it doesn't matter what buttons you hold down; nothing registers.
The problem is that the ipod does not know the "hold" button is off, it just keeps the little lock icon on there.
01.27.09
Revhead29
thankyou so much! i was terrified that if i reset it i would lose everything on my ipod, but i decided i was desperate enough, followed ur instructions and it worked! thanks heaps!
01.28.09
Clarence
my ipod nano 3rd doesn't turn on, please help me
01.28.09
JP
I just performed a restore for my 20gb ipod i just got from a friend. I had to convert it from Mac to Windows and it had me restore to factory settings. Now it is stuck on the plug into external power figure. I didn't have a wall plug at that time, but I ran out and got one and plugged it in. It's been plugged in for hours and is still stuck on the same figure. Can you help?
01.29.09
maryjuana. (:
thank you so much,
my iTouch was being difficult.
hahaa. (:
well thanks again. (:
01.30.09
oli
thanx.
this was so helpful as I only got my itouch for christmas and i was so worried. I doubted it would work because everything else didnt. thank you so much
02.01.09
Rhonda
Hey my 120gb ipod is displaying "charging, please wait…" message when plugged in and when unplugged the screen goes black. I tried the reset when it was plugged and after 10 secs the screen went black and when unplugged nothing happened. Please help!
02.01.09
lLenn
Thx for this info, it really heled me!
02.02.09
Kimberley
OMG!!!! Thanks a billion.My ipod wouldn't work for three days and now it is !! Hurrah!! xox
02.02.09
Iris
My ipod touch was frozen and every other website, even the apple one, didnt work or help.It was brand new too; i was freaking out. thanks so much; your worked!!!!
02.03.09
Pam
My daughter forgot to "eject" before she removed the cable from the ipod after she charged it. Now it is frozen. I tried to hook it back up to itunes, but the eject icon is not on the computer screen. How do I fix this? She's soooo upset.
02.04.09
Amanda Michele
Oh my god Thank you so much first my iPOD wouldnt play musicc andd then it froze and i did this and now it works thank you
02.11.09
Tia
My ipod touch is still frozen. It is now stuck on "cancel" and "slide to power off". What am I to do now?
02.11.09
beccah
Thankyou heaps (Y)
Bloody brilliant. Worked straight away!
02.14.09
Bradley
This was perfect. Right away the symbol appeared. I am so relieved not having to wait and spend money for a simple issue. No money loss or time loss, let alone stress and concern. Thank You for putting time into making this tip page.
-Bradley
02.16.09
Hannah
Thankyou so much
my ipod touch has been frozen for 24 hours
THANKYOU
x
02.16.09
Luciana
Thank you sooooooooo much… I was so worried… my iTouch was working perfectly and then all of the sudden, the screen went black and nothing would make it come back. I charged and nothing, I synced with iTunes and it was all fine… I was even able to turn it on and off but I still could not see anything on the screen. the funny part was that the touch part of it was working because I mimicked how I generally do to slide my finger to turn it off and it did… when I finally see your post and tried… ohhhhh boy I was beyond myself…. thank you thank you and thank you sooooo much.
02.17.09
azzy
i have my ipod for six months and now it keeps freezing,every time i conect it to a computer. your advice for ipod nano worked i was so happy! thank you so much
02.18.09
mary
hi. my ipod touch, about 3 months old, keeps "freezes up" it wont turn on. i plug it into my computer and i hear the regular noise it makes and it pops up on my computer but i cant actually turn on my ipod. i had it working an hour ago and now, nothing. it did this the other day and i plugged it into my sterio and it turned on and worked fine. but i don't want this to be a regular deal, please help. if its broken, my moms gonnna KILL ME!!!! HELPPPP!!!!!
02.18.09
Paulo
Thanks for your help. I was able to unfreeze my Classic 80g iPod in seconds. Thanks again.
02.20.09
mohammed ihsan
thank u very very very very very very very very *deep breath* very very very very very much i cant explain how much i shit myself when my itouch froze hehehe
02.27.09
Kim
My screen shows the padlock icon and won't do anything. I've pushed the hold button back and forth, pressed Select + Menu, reset the whole iPod, and charged it from a wall socket power source. I still can't get the lock mode to go off and the wheel to move. I appreciate any suggestions! Thank you!
03.11.09
Djaymelek
My ipod was playing a game when It froze and was frozen for a very long time. Thank you for the helpful hints on how to unfreeze the ipod
03.11.09
James
I have seen this question before but have not seen the answer. My Ipod nano 3rd gen has no display and beeps twice when I try to reset it. Can you please help me?
03.12.09
caitlin
for those of you that can't unfreeze even after this, do a quick search on putting an ipod into disk mode.
it worked for me.
hope i helped.
03.13.09
Nina
Oh My God!! Thank you SOOOOO much. I was about to kill myself for ruining my $345 ipod. I literally was pulling my hair out. Thank you thank you, thank you!
03.16.09
Claire
Wow i really thought i had wasted £200 on this ipod when it froze, i never thought i would get it to work again by following a simple technique like this. Thanks guys
03.18.09
Hannah
thank you! Managed to unfreeze my ipod.. when it gets stuck on the app store. (: thanks again! 10/10 help
03.22.09
Zack
Thank you sooo much my iPod Touch 2nd Gen froze and i could not get it to work and then i tried this and it WORKED!!!!!!!!!!!!!!!!!!!!!!!!
03.23.09
nani techaira
thank you my iPod unfroze..
04.05.09
samirae
I held down the select and menu buttons and the apple sign showed up but then nothing else happened…
any suggestions?
04.28.09
Jaxxster
YES!! The forward button on my IPod Touch was not responding when I would hit it and it was SO annoying at the gym and the wrong song came on and I couldn't skip it! Thanks to this very easy helpful tip – I've been saved!! THANK YOU!
05.02.09
Randy
My iPod Classic screen is frozen. the time in the top left corner is showing 10:12pm for over 3 hours. I have tried the switching back and forth while holding the Menu key to no avail. I was listening to a podcast yesterday and the screen of the podcast is still showing. how do I remove and unlock the Classic?
05.06.09
Nate
Thank you so much i thought my ipod was frozen completely but this fixed it!
Thank You So Mush!
05.10.09
Danx90
It worked very well, my Ipod Classic unfroze within 30 seconds. Cheers. Much appreciated.
05.12.09
Christina
I have an Ipod Nano 2nd generation and I have a blank white screen. I have already restored it once and it seemed to work. Originally, when I pressed skip to the next song, it would scroll through all the songs and not stop. The restore fixed this. Then I turned it on the following day and had a white screen. I tried to restart it numerous times but never got the apple! Please help! My warranty just ended last Christmas 2008.
05.18.09
jessica
Awesome tips. Helped me out tons! My iPod is now working!
05.20.09
Ali
My Ipod (4th generation) just stopped working I tried your tips but they don't work! I even tried plugging it into the computer!! I NEED HELP!
05.23.09
andon neeland
I have a 3g iPod touch and it freezes while inside an app and the only way for me to unfreez it is to find a way into the app store and download a free app which takes me back to my home screen…or wait for the battery to run out…
05.25.09
Paula johnson
Ive tried your tip but still NOTHING but a black blank screen!!! Any other suggestions to unfreeze my ipod 30gb Missin it sniffle sniffle Please Email any suggestions to [email protected] Thanks Anyway
05.31.09
james
cheers. this actually worked.
thankss :]
knighty
06.01.09
Anonymys
Thanks so much. Helped unfreeze ipod touch first g and ipod video
06.02.09
Noah
Thnx man. your instructions unfroze my ipod touch 2nd gen. it was strange, i was listening to music, and all of the sudden i heard a click as if i pressed the hold button but it wasnt in my pocket and the screen went white. first i tried plugging it into itunes but it did not work. then i looked for a site and i found this one and i followed the instructions and it reset and the apple logo came up but it stayed there and i shut it off again and then plugged into itunes again and it turned on and started charging and it worked!
thnx again
06.02.09
Yvette
Everytime I try to reset it, it just wont work! I did the steps that were posted and it still wont work. My computer wont even recognize it.
Please respond back.
Thank you.
06.07.09
in trouble!
I tried doing the whole toggle the hold button and then the holding of the two bottons, and it still doesn't do anything for my nano 3G… I'm desperate! email me at [email protected] please
06.08.09
Naeryn
Thank you! My friend's iPod froze while I was borrowing it, and I didn't want her to think I broke it! But you made it so easy, so I just wanted to say thanks!
06.14.09
Amy
I have an iTouch I bought in Oct. All's been well; now screen is either all white or vertically striped on the right half of the screen blue and white…holding down the button on top and the one in the middle on the bottom either will bring back a white screen or it stays black…it wasn't dropped…AND coincidentally, my laptop crashed in a separate location…we're trying to retrieve info, but if that's gone is there a way to retrieve songs from another location?
06.18.09
Maddie
Thanks so much!! my ipod touch was frozen on 'slide to power off' and 'cancel'. But with the help of you, it is unfrozen! Thanks again so much!
06.20.09
Brianna!
Thanks so much. I was in tears. I had to buy my ipod touch with my own money and all so it was terrible to think it was broken.
06.21.09
heather
my ipod touch froze and i tried what you said a few times and it still wont work ):
06.24.09
Jared
YOU ROCK!!! Thanks for saving me a giant headache and from throwing my ipod out the window
06.30.09
rebecca
omg thanks soo much!!!!!!! i had my itouch frozen for 20 hours!!! your the best
07.06.09
beccam
awesome, thanks! worked for my nano (latest version) – thanks for posting this!
07.09.09
Executive
I managed to unfreeze my 2006 I-Pod Nano within seconds — a simple yet effective reset!
Thanks for the good advice!
This is actually the third time this has happened. The first 2 I managed to get it to "come back from the dead" by re-inserting the power cable numerous times, but this is so much easier.
07.10.09
Michelle
Hi! I tried your advice, but the apple sign still doesn't appear. I accidently clicked the screen lock thing, but I don't know what the code is, so can you please tell me how to reset it? But the music still plays and everything is normal. I just need to reset it. I really need help. My parents went thorough a lot of trouble to get me this ipod. I don't wanna disappoint them!
07.13.09
MacKenzie
hey for the ipod nano what u actually do is press and hold the menu button and hold the center button at the same time … then the apple logo should appear that should stay on the screen for about 6 to 10 seconds…i really hope this works i started freakin out when mine freezed up but then a friend told me this and again i hope this works!!!!!
07.25.09
Bethanie
Thanks sooo much!! My ipod was stuck on a white screen! And this worked
07.30.09
Shelley Lovick
Hi, I have a 30GB Ipod Classic that is frozen. This started this morning while I was jogging. I have tried the above tips but they aren't working. I do get a message on the ipod screen that reads apple.com/support/ipod with a frowning face on an ipod emblem. Can you please help. Thank you so much.
Shelley
08.01.09
casey
i need help! my husbands ipod 5th generation will not do anything. I was listening to music and now its froze and i tried reseting it but did not work. when i push buttons does nothing.:( pls help.
08.04.09
AK
This really helped. I unfroze my iPod Touch easily with this.
08.05.09
steve
thank you so much! this worked great for my Classic!
08.13.09
Paul
Thank you so much, made my day a lot more happy with my ipod not frozen.
08.17.09
Jamie
Wonderful! Worked perfectly on my iPod Classic. Thanks.
08.20.09
Erin Hiscock
I have followed the tips to restart my ipod classic as all i can see is the apple sign. I have switched the hold button over and back off, then held the menu and middle (select) button for 6 sec. It goes off and comes back on with the apple sign. What else can i do as i desperatly need for dances i'm teaching monday?
09.02.09
bailey
my ipod will go to the screen and let me scroll but it wont let me open up anything like the movies or music part it stays on the main menu..what do i do to fix it?
09.06.09
Timestarved
Thanks! The itouch reset trick saved me a lot of trouble.
09.10.09
Julie
Oh my gosh! Thank you so much! I thought my itouch was toast, and didn't want to fork out 300 bucks for a new one. Thank you, thank you, thank you!
09.21.09
Analiese
Hey, a few days ago I hooked up my Ipod touch to the computer to upload some music and once I unplugged it the screen went black and now it won't turn on. It's turned on once since and that was when it was plugged back in, but now it won't work at all even when it's connected to my computer. I've tried resetting it the way the apple website says to do it, but it doesn't work. Any ideas?
Thanks
09.26.09
Miranda
Thanks so much for putting that up! Saved me a bunch of time
10.05.09
Miriam
Thank you! Thank you! Saved me a headache from calling tech support at Apple! The reset worked like a charm for my nano!
10.06.09
Johnny Gillan
This was the first time my ipod nano had frozen, my girlfriend sent a message to the ipod support team, which stated it may take 5 days for a response, so, on the off chance I thought i'd 'Ask Jeeves' which put this through to this site, Thankfully! I followed the instructions and brilliantly they worked! Thank you very much! Excellent advise.
10.12.09
Mari
Omg thank you soooo much..i was freeking out cause i couldnt unfreeze my ipod touch..
10.16.09
jamie
thanks! wouldn't know what to do with out my ipod
10.20.09
chippo
Phew ! After only six weeks and a mammoth amount of music and film downloading my classis 120gb gave up and went blank. This enabled me to restart it, so many thanks. Any idea why these give up the ghost so readily ?
10.26.09
Nikki
This website is ACE. My iPod froze, i though all my songs were going to get deleted, however i was mistaken. I followed the steps and was able to unfreeze my iPod without any songs or movies getting deleted.
Thanks.
10.27.09
Kate
Gotta say, I hate ipods so when i got one and it broke in the first week i was pretty sure Mr Ipod was going to be met in a back alley and severely beaten but sure enough the re-set technique this site had worked 100%. Can't believe it.
My thanks cannot be expressed in words. You guys are awesome!
10.29.09
Bob
You R the BOMB! Thank you VERY Much!! I had 12,000 songs currently on my I pod classic and it was frozen.
11.03.09
Aimee
thanks a lot. bored in class and my iPod nano 4th generation froze up. worked like a charm…you guys saved my life!
11.07.09
Torin H.
My iPod screen is white. It won't reset, and if I try, it makes a strange beeping sound. Please email me. [email protected]
11.08.09
Patrick
My Ipod Classic (120Gb) had to be "reset back to factory settings" and I lost ALL my photos and most of my podcasts and videos. It refuses to load any pictures! My old podcasts and videos are still listed on my itunes account but they won't reload. I can download new podcasts but thats all. Help?
11.10.09
Joe Wong
Many thanks, I forget to turn off the ipod and it went on for about 12 hours, and hung up.
My first thought was to dismantle the Ipod and remove the battery, but luckily read your advice first.
11.13.09
Brian
Hi,
I bought an iPod Nano 5th 8G froma friend and it already has alot of great music on it. The problem is that he had it set up and formatted for MAC and I use a PC. The Apple manual and iTunes tells me I must reformat and will lose all music. Is there a way to convert my iPod to PC and keep the music? Also, it seems like the left side ear bud may be blown out- it kind of rattles with loud volume and booming bass. Do I just need new earphones and do I need Apple ones if so? Thanks!
11.14.09
Alex
Ah my i-pod is frozen I tried all the steps you told me but it still has this screen that says "Connected" Eject before disconnecting and nothing is happening at all I tried all the steps. I also tried puting the USB cord in the i-pod but it still wont work cause it says on my computer "This device cannot be found.
11.15.09
Stuart
Have followed your advice regarding the reset of the ipod nano but unfortunately the apple logo does not appear and the screen remains black. Have you any further advice?
11.16.09
Tracie
Hi, I can't seem to get my classic touch to shuffle all songs. I have checked the settings but can't see anything that will help. Help please!!
11.18.09
jonathan hardin
i have an ipod 5th generation 30gb. it worked great until the other day. i turned it on, and the apple screen came up just like usual. but then it stayed there. and the only way i can get it off it to plug it in to my dock, then when i take it off it restarts, and freezes on the apple screen again. i have reset it many times, and it still does the same thing. any tips?
11.19.09
Claudette
Thank you sooo much! My dad has just bought the new Ipod Nano g5 and it froze… the way to unfreeze the older nano's also works on this one! I was so releaved! THANK YOU!
11.21.09
Lori
Thank you sooo much! I was listening to my iPod and it stopped the song and froze! I tried this and it worked the second time! THANK YOU!!
11.22.09
Julie
this was a lifesaver…if only the iPod Classic came with a user guide…
11.23.09
MJlova!
Dude! You are the best!I thought I had lost everything! Especially all of my Michael Jackson songs! Got over 50 and still counting! Thanks again and for everyone else I hope these tips work for you 2!
11.24.09
chris
My ipod classic has an x with a circle around it and I have done every step that you and Apple have said to do, but they want to charge me so much to call them! Can you help? I do not know what to do! I'm a dj and I use that for work!!!! HELP
11.25.09
Tez
thanks so much! i was trying to load pics off Facebook, but it froze so i did what you said…. and it unfroze, restarted and we're all good thanks!
11.26.09
kulmomnia
worke:D! My iPod is no longer frozen! YAY!
11.26.09
Cierra Williams
Hi, my iPod was frozen, but I used the tips from this website and it worked perfectly for me! Thanks!
11.28.09
collins
When I turn on my ipod classic it does not go past the white apple sign and the black background! It stays like that until i turn it off or it runs out of power, it is also not being detected by my computer.
HELP!!!!
11.29.09
marr
omg. this helped! I thought i would never be able to listen to my ipod again. I almost cried!
12.01.09
margie
Hey, I tried to follow your steps to unfreeze my ipod nano, but it still wont work. Can you email me: [email protected]!
12.02.09
Sabrina
OMG THANK YOU SOOOOO MUCH, I just got the new ipod with a camera (i saved sooo long for it) and I THOUGHT I WOULD OF SPENT MY MONEY 4 NOTHING, it's no longer frozen! Thanks!
12.02.09
Airship Captain Azra
THANK GOD!!!! My iPod is no longer frozen!!!!
12.02.09
david
i have tried to unfreeze my nano with the above but it remains stuck on the 'language choice' screen and the touch wheel simply does not work. I have also tried resetting the ipod through itunes but again this does not work for me.
any suggestions? it is the wheel that seems to be not functioning as the screen only changes when it is charging. help anyone?
12.02.09
matthew kiley
I downloaded an ipod manager so I could put songs that itunes dose not see on it, but I cant keep my ipod connected long enough for it to see my ipod nano g3. how do I fix it???
12.03.09
matt.downs
Hi I tried pressing menu and select button for my iPod Classic, then it just shows the apple sign and doesn't do anything. Please help!
12.05.09
bob saget
this was great , fixed on first try.
12.06.09
mike
my ipod classic doesnt work , i was listening to music and it just froze, it wont even turn off, none of the buttons work please help me
12.06.09
Tyresha
thank you SO much for posting this info.! i was scared i was gonna lose my ipod forver.
12.07.09
Sydni
I just got my Ipod nano a week or so ago. Its the newest version. Ive had three in the past. I downloaded a music video on it and all of them worked.. then I went to one and it froze up my ipod. As in it is a blank screan and it is lit up. It wont shut off and it wont go back to anything. Ive tried to turn it on and off hold and press the power off button.. Nothing is working and im freaking out. Please please pllleeaasse help..
12.08.09
Jesse
Works fine for me! Thank you so much! My iPod is working fine!
12.08.09
jorge
You rock!!! Not sure how it got fixed, but my iPod is no longer frozen! You saved me man!
12.09.09
Dazza
After adding files to iPod classic. Select Album and press play. Track shows on screen but does not play and after 10 or 15 seconds, apple icon appears on screen as though it has been reset. Have tried to play it on 3 different docks, BOSE, Phillips and JLC but all the same result. Bought this in August for my daughetr but according to Apple customer support, warranty has run out.
12.10.09
JLM
Thanks for the iPod reset directions. Your steps worked perfectly!
12.10.09
Elaine
thanks so much! My iPod froze and when I used this information, my iPod started working! Thanks!
12.10.09
Rachel
Hi i've got a ipod nan 4th gen, i've had it a year and it's work fine all of a sudden it's started turning off every minute, it's not freezing the screen goes blank and as soon as i press the play button it comes straight back on?i'm just afraid of losing my music if i reset, hope you can help it's really annoying
12.11.09
BB
THANK YOU FOR YOUR INFORMATION!!!!!!!!! YOU SAVED MY IPOD NANO WHEN I THOUGHT IT WAS FROZEN FOREVER!!!!! I WISH YOU ALL THE BEST!!!!
12.11.09
Heather
I had my ipod classic 180gb – plugged into the computer and the computer shut off and I didn't get to eject the ipod. Now its saying that it is still connected. I tried the info posted above and its still not working!!! I am praying that I didn't not break this thing!! Please let me know if you can help me – email [email protected]
12.12.09
Tebelleh
I have an 80gb iPod classic video. my video icon on the summary page is not showing in itunes and when i sync my iPod, it will not let me sync anything past 32 gb! It just stops and I get and orange icon and the ipod ejects. please help!
12.14.09
Vanessa
Thank-you so much for this useful information! I thought my daughters 6 month old iPod Touch was broken, but thank goodness it was only frozen, and fixed just like new in 10 seconds! Very useful site!!
12.14.09
kuljit
Hi,
I have an iPod 30gig video, which is not responding to either reset i.e., follow instructions mentioned in the blog or even when I try to connect it with my pc, it doesnt show up on iTunes, all it says on screen is connect to iTunes and restore, but no output. Will be glad if u cud reply to this query.thank u
12.15.09
dustin perry
Dude, that really works! My iPod is not frozen anymore!
12.16.09
Chantal
Thanks!!!!! My iPod is no longer frozen!
12.18.09
samjack
Dude ur the best…i thought my ipod classic 80Gb was done for thnx!!!
12.19.09
Megan
YES! thank you so much! I was able to successfully reset my iPod Nano and you make me very happy
:):) THANKS!
12.19.09
Coco
You are a legend!!!! Worked on my apple ipod. took me 30 seconds to get it up and running again n saved me the effort of a lengthy phone call or visit to store. thanks so much.
12.21.09
Dog827
THANK YOU!!! my girlfriend was in tears because her old iPod kept spazzing out and scrolling through all the songs and when it finally stopped if you told it to play a song it would act like it was but then it would never play it. This fixed it just fine!
12.21.09
Purple
Omg today was a scary day!! My iPod froze and i started freaking out. Then i searched how to unfreeze an iPod. I followed these instructions and it actually worked! my iPod is no longer frozen!
THANK YOU SO MUCH YOU ROCK
12.22.09
jocelyn
omg thank u so much you saved my life, my ipod was frozen and i couldn't unfreeze it. thank u
12.22.09
Emmalee
I have a first generation iPod shuffle. When I connect it to the computer, the orange light comes on and stays on, but they iPod won't show up on my computer or in iTunes. Is it broken or is there something I can do?
12.25.09
lene
thank you. it helped right away…turning on and off, and then holding menu and ok button at the same time…10 ses… (iPod nano 5th generation…)
12.25.09
dan
you are a life saver! i was going to take my ipod touch to my cousins house tomoz to sleep for a few days but my ipod stopped working i tried absouletley everything to get it to work again thank you ever so much !!!!!!!!! if i had to pay i probably would!
12.25.09
collexions
Thx sooo much. That fixed my 160gb classic! I though all the clickwheel responses were dead, but this sorted out out. MANY Thanks!
12.26.09
sean
wow unreal, i went to another website and i was going to have to wait for like 4 hours for it to unfreeze my iPod, but then i came to this site and it works! wow this site rocks! lol
12.27.09
sweetman
thank you so so much… it worked right away
12.27.09
paige
okkk i have an ipod touch and i came home and tried turning it on, but the screen was white and it wont go away! i keep trying to turn it off but it wont work..can you pease tell me what to do???
12.28.09
Hush
You so saved me from pulling my hair out, I have had a zune broke before i bought it, 2 ipod nanos broke because of something apple made to charge them on my way back from a trip and i was afraid i just had the worst luck with ipods
12.29.09
Chloe
Hey thank u sooo much my iPod freezes a lot and I never knew what to do. I just left it until the battery went dead. I was going mad as it just froze and I'm going out thank u soo soo much
12.29.09
Roshel
OMFG!!! Thank you soooo much…usually i break most of my electronics but i thank you so much i was hoping that it would work and it did! Thank you, your a tech wizard!!
12.29.09
Dave
Thanks. Just used your page to reset my 5th gen iPod Nano. Phew.
12.29.09
Chantelle
OMG!!! Thankyou so much! Your a life saver seriously!! xx
12.29.09
miranda
hey, i have a first gen touch. a few days ago, it wouldn’t charge properly. i put it in a dock, the computer (which did not show up in my itunes) and directly into the wall. after about two days when i put it in the dock it started flashing grey. now it turns off but when i try and reset it it turns white. it still does not show up in my itunes. if you know what i could do to fix this i would appreciate your help. email me at [email protected]
12.30.09
MPB
Excellent webpage!!!!
I just unfroze my Nano. Thanks for the tips!
The more Apple gadgets I have, the more I realize they manufacture them without any care, especially the batteries.
12.30.09
Adam
My new ipod touch I got for christmas froze this morning and I was freaking out. But this fixed it! thanks!
12.30.09
Georgia
Thanks! My iPod was frozen and I was stressing out, but thanks to you, it's normal now!
12.31.09
joshua
It woked perfect thanks for the tip! iPhone is no longer frozen.
01.01.10
hendrik
Thanks for the tip! my iPod Classic is working alives easier with your excellent tips. Thanks again.
01.01.10
Savannah
Okay i was in a app and tried to go back to the home screen but it didnt work. i tried to reset it by holding the home and the top button down and when i let go it just made a camera noise and didnt reset. so its stuck with a white screen and wont shut off, reset, or turn on? help!
01.02.10
kitty
Hey, every time i put my ipod nano (5th gen) onto my AV LABS speakers the screen freezes, any idea why? and how i can fix it?
01.02.10
Joakim
Great tip, Thanx! Works on my iPod Nano Gen 5 as well…
01.03.10
kiana
thank you!!! my ipod was frozen and wouldnt let me type in my security code! it works now thank you.:D
01.03.10
Rachel
My iPod classic does not respond to all attempts made to restore it to factory settings — could it have something to do with it having been disk/enabled? The original computer with which I had it synchronized crashed, and when my iPod froze/deconfigured itself I've made many attempts…. At times iTunes recognizes it, but when I try to restore it an error message shows… I appreciate any suggestions you could give me…. Thanks!
01.03.10
Bill Edwards
I have tried to reset my Ipod 4GB Nano by moving the on switch to hold and back. Then pressed the enter and menu buttons for the apple icon appears. I have repeated this several times and the menu appears but the touchwheel cannot move. I have tried plugging USB into computer and also outlet with no change in above status.
Thanks,
Bill
01.04.10
Nadia
for an ipod nano 5 th generation in order to reset it you have to press and hold the menu and center button at the same time until you see the screen light up with the apple logo
01.04.10
Annie
I can't tell you how much time you have saved me, everytime my ipod freezes I thought that I just had to let the batteries run out….thanks for saving me loads of time and letting me enjoy my music! much luv!
01.05.10
Trevor
I have an ipod nano 3rd generation it has a white screen whenever i turn it on and makes a beepin sound. it only turns on when i put it on the charger and the turn off when the battery is out, tried reseting it but it wont work. im in need of your assistance please help please
01.06.10
gavin
hey someone help i reset my ipod like 5 maybe 6 days ago and the apple logo is just flashing on and off it said connect to power source and i thought that it was fixed but when i plugged it in it just kept flashing the apple logo again please help me i can't go much longer without it!!
its a 160Gb classic!!
e-mail me at [email protected] please with something i can do!!
thanks
01.06.10
bri
dang! i think your a good luck charm! i tried and tried to unfreeze an iPod Touch, but when i did what you said, it totally fixed it! wow thanks!!
01.06.10
Monica
My ipod wont work ! It's the seccond time this has happened ! I went to plug it in to a barrowed charger on my computer and it just paused like everythingg , it's been like 3 days ! One of my friends said theres like something i can do and to look it up … but i don't want to lose all my songs ! PLEASE HELP !
01.06.10
PWB
You are generous to share this. My Ipod Classic 6th generation did just as you said it would. Never been so glad to see an apple. Thanks
01.06.10
victor
Thank you! My iPod classic has been "frozen" in a movie frame all day. I tried doing all sorts of stuff but this reset procedure appears to have done the trick. It's almost as if the hard-drive was "stuck" and now it's working again.
01.06.10
JOEB
I have an 80gb iPod 2 years old, my PC cant see it, however the ports see other devices, the iPod is frozen…help please!
01.07.10
pweez
i have jailbroken my ipod touch 3g, two of my friends ipod touch 3g, and now i am jailbreking my other friends ipod touch 2g and it went through all the right processes except when it is rebooting all it does is stay on the apple starting up page what do i do
01.08.10
amy welbourn
hi. . my ipod is having this same problem alot of other people are having. . i have followed your instructions and the apple logo just stays there and wont do anything else. Pleasee Helppp? email me at [email protected]
xx
01.10.10
yesha
Hi,
I tried the above mentioned steps but my ipod nano 8gb (i don't know which edition it is) is not responding. Could you please help me. My parents just bought it for me for the new year.
01.10.10
Tom
My daughter has an 8gb ipod touch. It wont turn on, but it shows that it is connected to the usb cable. When you hold down the sleep button, it shows the apple but goes back to the screen that shows the usb connection. We downloaded the latest version of itunes and attempted to restore the unit. It went through all the steps, but in the end, it shows that it failed to restore.
No clue what to do ………….. any thoughts ???
Thanks, Tom
01.11.10
cat
I tried reseting my 3rd generation iPod nano, but it didn't work! Any other ideas?
01.12.10
gail
My brother got an ipod classic for xmas. It has froze with a red circle in the middle of the screen with and x in the circle, we have tried all the things we have been told to and nothing is working. When u plug it into the computer or docking station the apple sign comes up and then goes to the circle with the x in it. Computer wont even find it. Doesnt come on at all, any suggestions would be great.
01.12.10
Jackal
Thanks for the tip. I managed to unlock my 80G iPod Classic (after I actually read the whole instructions =).
This site has now been Bookmarked.
01.12.10
Virginia
I have an Ipod classic 80gb and it froze on hold. I held the menu and the select button at once like said, and then it shut off completly and when it came back on ALL my effin song were gone!
01.12.10
Juliet
Thanks so much for the advice on how to reset the iPod. I held the menu and the center buttons down and sure enough the apple symbol appeared and allowed me to restore it to factory settings. Thanks again for your sage advice!
01.12.10
rita j
thank you SOOOO MUCH, i was panicking when my iPod was frozen that i wanted to cry :'(.! this helped alot.!! because its not frozen anymore
01.14.10
Phoenix
this was very helpful…my iPod is no longer frozen!
01.14.10
Michelle
Thanks so much for your support. Your information saved my stress level and my nano!
01.15.10
juan
I used my dads iPod nano and the second day I had it, it froze! This page helped me get it working again, so thanks!
01.16.10
Trish
Thankyou soooooo much! my kids messed my iPod up and it suddenly froze but because of you we were able to save them being sent to their bedrooms by their father
01.16.10
Kristen
I just bought a 5th Gen iPod Nano and it seems like everytime I go to use it I have to reset it. Also, it doesn't play songs all the way through. I was running the other day and it played each song for a min or two and then shut up. Then I had to reset it and it would play the beginning of each song and then go to the next song. I had the hold button on the whole time so it shouldn't have switched songs. Then it just randomly shut off. Any thoughts? Should I return to Apple store and get a new one?
01.17.10
drew sears
wow.. that does work pretty good. all i remember was that i was trying to play a game on my 80gb ipod classic and then it just froze.. i waited a little while when it didnt unfreeze i did what it told me too on the website and it worked. thanks!
01.18.10
u
That tip worked. Thank you so much!
01.19.10
Rose Kennington
Thanks so much… was about to buy a new iPod, but your tips worked! Saved me a lot of money…
01.19.10
jacqueline cochrane
My iPod froze and i didn't have a clue how to fix it. I found this site and followed step by step clear instructions and was able to reset it. Thank you for such clear guidance on how to sort the problem.
01.20.10
tiffannie
thanks sooooo much….. usually i just wait till my iPod dies, but you saved me so much time!!!!!
01.22.10
Kilian
Thank you very much for this information. I've had my ipod classic for almost 6 years now and this is the first time it has frozen up. It's now running again.
01.22.10
Alex
The "NOTES" aplication on my Ipod Touch does not work it opens but when I go to read a note it bounces me back to my home screen. any one know how to fix this?
01.23.10
venus
please help, i jailbroke my ipod and then realied i didnt like it so i restored it and the process went right but now it will not turn on… and every time i plug it in it says unknown device,and unknown problem. i tries whatr u said many times and it did not work. please help me!!!
01.24.10
Candace
Hello,
I am having an issue with my ipod nano. It was skipping on songs (like a broken record) and so I decided to perform a hard reset (menu + center button). Once I did this, it went to the apple logo but then crashed and flashed a gray screen then went black. I tried this again, and it came up with the same thing but went to the screen to connect it to itunes to reset to factory settings.
I did so and it came up with the screen that I needed to reset my ipod. I downloaded the necessary software and proceeded to restore, which it did on my computer but on the ipod it came up with the apple logo with a status bar at the bottom. The bar managed to get 3/4 of the way completed then crashes. I have tried to change the drive directory, but this has no effect. Also, in My Computer when I select the ipod (named IPOD) the folder is completely empty, but as soon as I rename the folder, it comes up with all of the files that are usually found within it. Any assistance would be greatly appreciated!
Thanks!
01.25.10
Tabitha
My daughter was looking through her menu playing around trying to figure things out on her ipod nano and somehow got this combination thing on here that asks for you to enter the code. We have no idea what the code is and can not get it to go away. I tried the reset thing about which worked as far as the apple showing and it restarting but then it went straight to the combination again. Please help! She's very upset that she messed it up.
01.25.10
Bercy
This helped me, I was so scared when my iPod froze! Thanks for your solution.
01.26.10
Josh
My 80 GB iPod won't charge…what should i do??
01.27.10
kyle
My iPod is stuck on the apple screen. I have reset it a bunch of times but it goes off and when it comes back on, it is right back on the apple screen.
01.27.10
Emily
I need help! My menu button won't work at all so I can't restore it by holding down the sleep key and the menu button. What can I do to make my ipod work??
01.27.10
"Confused Ipod&
My Apple iPod Touch 8gb's menu button will not work at all. I've tried resetting all settings and content. I can't do a restore by pressing the menu and sleep key, because the menu button won't register. Unfortunately, it's out of waranty and sending it into Apple will cost $150.00, which I don't have. Is there any way I can fix this issue? I already know about turning it off to get to the home screen, and have been using that method, but it's a really big pain. Please let me know
01.27.10
Emma
You fixed my iPod! Puree legend
!!!
01.27.10
Kamille
Thank you sooooooo much! My iPod Touch froze for 2 days until my best friend suggested the internet so I tried the net and this website worked thank you soooo much saved my a trip to Costco!
01.29.10
Arran
Thanks so much. I thought I might have to buy a new iPod. Very clear and helpful. Cheers
01.31.10
Gary
My iPod reads DO NOT DISCONNECT after plugging it into computer. The tips got it to turn on but the font is smaller. My computer will not read it. Any suggestions? Classic 30 gig. [email protected]. Thank you for any assistance! G
02.01.10
Nikki
Thanks a load for your help! better than apple support! good work!!! much appreciate it.
02.01.10
Jose Olivo
Thx for posting these how to's. It really came handy just now. My cousin came to my room all scared thinking his iPod Nano would no longer work cause it had frozen up. Thx to the great tips here I was able to unfreeze it. Thx a million.
02.02.10
steve
thanks playa!!
I was sh*t scared it would reset all my music and photos etc on my iPod but obviously it didn't..
Cudos to you mate
cheers
02.02.10
ryan
I reset my Ipod touch 2nd Generation then erased everything in general settings and now when I turn it on it stays on the screen with the apple and does not move. I have reset it many times and the same thing happens.
02.02.10
elena
I have a iPod video 4gb and i dont think theres a restart button! Well it froze and the little thing wont shut off or do anything else. help me.
02.02.10
MCW
Hey thanks a lot for the information! You saved my ipod : )
02.02.10
Steve
Thanks for the tip! Worked like a charm on my iPod nano.
02.03.10
Aaron
nice one mate thanks. My iPod screws up all the time and I normally leave it until it dies, but this is a lot better. Thanks.
02.04.10
CR
I have no volume on my Apple iPod. When resetting it, i dont get the Apple logo to come up. If you have any ideas please contact me! Thnx cr
02.04.10
stephanie
I have the ipod touch 2nd generation and my ipod is frozen and earlier I tried to turn it off to let it rest but it froze on the turn of screen and now it wont let me even turn it off. The hold/turn off button wont do anything. HELP PLEASE!!!!
02.04.10
Nate
Well my Ipod touch is jailbroken and the app where you get free apps''Rock'' has frozen and will not let me do anything. I have tried everything and anything and it is stuck on that screen. If you can help me I will recomend this website to everyone I know for there technology tips
I hope you can help
****
02.04.10
rolmos
Hi, my ipod classic 80G is frozen on 'Ok to disconnect ' mode for abt an 5 hours, pls help….
oh wait…tried it again, works, thx for the brilliant tips
rolmos
02.06.10
danielkeach
i had an ipod classic 60 gig 5th gen and it froze on me, this trick worked ok the first time and then any other time i needed it to work it didnt. my ipod went out of warranty about a month b4 this happened so as u can believe i was not happy. i do not have my ipod anymore, well i do just not in one piece. after trying your trick a few times it sent me to a grey screen with the ipods little unholy red circle of death, at wich point i swiftly let my ipod experience gravity first hand.
my screen broke. this made me madder but i plugged it in and it still didnt work so i repeatedly threw it at the ground, took it to school and let my friends throw it at the ground, well long story short apple does not care about its customers iif they r out of warranty, DO NOT BUY THE CLASSIC. the extra space is appealing but if you look at apples page there are hundreds of pages of people with the same problem and all apple will say is its not our fault.
02.06.10
Howard
With my itouch 3rd generation I just restored the factory settings and it worked fine after that.
02.08.10
Samantha
My 4th gen Nano won't go past the language screen. U can reset it with the center and menu bottoms but when it gets to the language screen it won't let u do anything. It will play music if u shake it. I have restored it. I have no idea what to do now. Can u plz help me? Plz respond to my email address. Thank u
02.08.10
chris
I was using my ipod on flashlight mode. The next day it was stuck on that mode. When resetting it the flashlight mode stays on for a few seconds then the screen goes black. Then when I let go of the menu button the flashlight turns back on again. Any thoughts ? Thanks
02.09.10
bebe
you're the best bro! Thanks very much for this, my iPod classic was frozen and i didn't know what to do, i searched on the web until i found this and it repaired the iPod! thx a lot cheers!!!!
02.13.10
Jordan :)
Thank you so much! Very Helpful! I was in tears when I thought my brand new iPod Touch was broken!
02.13.10
Tuck
dude it unfroze my iPod Touch, but now only the top half of my iPod Touch is responsive and even then barely! What to do?
02.14.10
dana marie
This really helped unfreeze my iPod Touch! ahah thanks so much lol.
02.15.10
Sam
Thank u soooo much i was a little freaked out cause my iPod was frozen and at the same time if i charged it, the battery icon would still change and thats all i could do charge it! I have a iPod Touch by the way and thanks a lot.
02.15.10
warren
Hi my Apple iPod Nano 3rd gen works when connected to power and computer and tells me it is fully charged but as soon as I disconnect it to use when running it tells me to connect to power. Please help
02.15.10
Thelma
My iPod nano was frozen and I followed your steps to unfreeze it and it worked perfectly, thank you so much.
02.16.10
kylie
Hi. I have read most comments and alot are saying the same problem as mine. That its stuck on the grey apple screen and when you reset it it just turns black then goes back to the same grey screen. Is there something else i can do to reboot it? my ipod doesnt register on my computer either and i really miss being able to use it
if someone could help thatd be awesome!
02.16.10
Alicia
woohoo Thank you:) You fixed my iPod!
02.16.10
rigo
thanx this really worked on my iPod Nano…now I can enjoy my music again.
02.17.10
SEBI
Thankyou soooo much!!!! My iPod is no longer frozen! YAY!
02.17.10
Liz
I have an iPod that was locked so that no one would use it and my lil brother-in-law tried soo many times to unlock it and wasnt able to do it so now i cant even use it.. all it says is to wait a lot of minutes.. and im wondering if anyone knows what to do??????
02.18.10
Seth
THANK YOU SO MUCH! My 1st Generation Nano just froze and my lock switch is broke, when i lock it it does it instantly but it takes around 50 tries for it to get unlocked, when it froze i locked it and unlocked it but wasnt sure if it unlocked… I read your guide and it worked!!! THANKS!
02.19.10
Mya
HELLLPPPPPP!!!! Just bought ipod nano 4th generation off ebay. Keeps freezing. tried to reset. still stuck on language screen. Added music before turning it on! don't now wt to do
02.20.10
wendy nichols
I have a 4GB ipod and it is stuck on now playing I tried locking and unlocking it I tried holding down the middle button and pressing the wheel I tried plugging it into the power strip I tried plugging it into the computer. I am out of options anyone have any other suggestions.
02.24.10
stijn
i have locked my ipod touch with a code so my brother can't get in but then he saw me typing this code and got in i changed the code but i don't remember it how do i get in my ipod touch now
02.26.10
Jay
Thanks, that really worked! I was bugging out a bit – Nano was playing, but showed that it was playing a completely different song, none of the buttons were responding and showed that it was locked even when the hold button was off. Guess its time for a new one.
02.26.10
Julian McKinney
I have an Ipod Nano G5. It froze all of a sudden and when I restart it the menus work fine but it won't play any songs or video clips. I've tried restarting it 10 times or so but nothing has helped. Track listing and everything else works but as son as I try palying any music it freezes again and I have to restart it. Sometimes when i try playing music on it the pause/play symbol appears as well as the volume indicator but the song just doesn't start.
Please help!
02.27.10
warren
I have already posted a question and the reply was reset my Ipod but this will not work my ipod nano still tells me to connect to power
03.01.10
David
thx a lot, this was very helpful..i was about to take my iPod to a tecnician and be charged tons of money! thx again! 5 stars rating
03.01.10
JUSTIN
well i need a lot of help i reset my iPod Touch and it was jailbroken and now it turns on and loads than the screen flashes white and turns off it does it over and over a
03.01.10
Julia
thank you soo muchh (: , i was getting so fustrated! .. you solved my iPod problem and i can't thank you enoughh.
03.01.10
Mandi
My fiance bought me an ipod touch 8gb from someone. It was password protected and I finally got all of that worked out. I hooked it up to itunes and I might have hit it or it did it itself. But it started restoring again. Well I thought Im not going to stop it. Well when it was almost done it stopped and now is stuck in recovery mode. I have tried connecting it to itunes and finishing it but it doesn't show up.
I have tried all of the suggestions for the drivers but in device manager it says Apple Ipod in Recovery mode and doesn't let me do anything. It says it cannot find the drivers to successfully install to itunes. I have Windows 7 and it is trouble enough I know. If you could please help me asap. I would appreciate any help offered
03.03.10
Olivia.
Ahh thank you soo much. my mom was mad cuz we just got it (ipod classic) and she thought we would have to take it back. but this really helped. Thank you : )
-Olivia-
03.04.10
Megan
Ok, my video iPod reset itself and I lost all of my music on it. Now I try and go and reset it and it goes to the apple logo for almost 30 mins. Help Please!
03.06.10
Albert Cream-Wright
Hey man thank you very much, you're a genius, my ipod classic just froze and i was just thinking about dismantling it when i found ur site. i tried ur solution and it really worked, once again am very grateful thanx =)
03.06.10
Aubrey
okay my iPod Nano the wide one not the skinny one has a big screen but whenever I put in my combination code, it won't even let me put in the numbers no matter what I do! This is the only iPod i have left because I wet my iPod Touch. Any suggestions? Plus the backlight won't ever turn off!
03.06.10
Georgia
I have an iPod nano the 4th genaration and iv'e reset it and it worked because an apple logo appeared but its still frozen what shall i do ??
03.07.10
anthony
thank you so much for your help! If it wasnt for you guys, i would of spent a lot of money trying to get my iPod fixed. thank you again
03.07.10
brian
My iPod Touch screen is white even after I restored it and restarted it!
Like I can make it play music but the screen is white at all times ;(
Help me!
03.09.10
lorena
YAY IT WORKED FOR MY IPOD TOUCH! THANKS A BUNCH!!!!!
03.10.10
Swathi
Hey thanks so much….
I was so worried when my iPod Touch didn't turn on, its the best gift I've gotten from my friends….
Great Work….
03.10.10
Tony
well, that sucks, this didn’t work for my iPod….well, I guess it’s time for mr. ipod to meet mr. concrete…*tear
03.10.10
ShuffleKiD
OMG! Thanks so much
My iPod froze and I didn't know what to do!
03.10.10
t
thanks so much!!!!! my iPod Touch was having issues with the "touch" part of the volume control and now it works
03.10.10
Mandy
Also the best way to unfreeze or take a ipod touch out of dfu mode or restore mode is while plugged in to itunes press and hold the power and sleep/home button for about 20 seconds. It will say itunes has detected a ipod in recovery mode. If this does not work try and try again by unplugging or resetting it. If you have problems go to tysiphonehelp at YouTube he is the one that helped me when noone else could. I searched for days until i found this guy. He is awesome. or email me at [email protected] and I will try to help the best i can.
03.12.10
Allie
I have an Ipod Nano 5th generation, I was listening to music and without pressing pause or turning it off I plugged it in. Iknow stupid me right. But now it won't leave the screen where it plays music. It won't play music and it isn't responding to me holding down the play/pause button to turn it off.
What do I do?
03.12.10
Janis James
Many thanks. iPod Touch working perfectly!!
03.14.10
abstar
THANK YOU!!!! My iPod is working again! Whew!
03.15.10
kevin
Thanks a lot, my iPod froze with that music sign thingy but now its all good! thanks for the help!
03.17.10
Lloyd
Hi there,
Thank you for doing such a great job. I was stressing about my frozen iPod Classic, and found following your instruction both very easy and very effective.
My iPod is working again! You are a legend.
Thanks
03.17.10
Travis
Thank you so much I was about to take my iPod back and get another one!
03.17.10
Paul Cunningham
Great site… back in business now! iPod is no longer frozen.
03.18.10
Dylan
Thanks so much man your a lifesaver.
03.18.10
Nicole
Wow, the iPod nano unfreezing really works! thanks!
03.19.10
Gabby
Thank you so much I was sitting at school and all the sudden my ipod touch froze and I thought I had did something wrong but I didnt know what to do!!!!! Once I read this paragraph it help me out big time Thank You!!!!!!!
03.20.10
amy cleverdon
omg!! thank you so much. i have an ipod nano and the screen froze on me. thank god for this site otherwise i would be in absolute trouble. this is amazing. thank you ever so much for saving my arse
03.20.10
simone
Hi thanks but it still doesn't work! could you tell me why my iPod is flashing green-orange-orange thanks
03.20.10
andrew
This did not work for my iPod Touch! It's still frozen and I can't do anything with it!!!
03.20.10
Mandi
Andrew go to youtube.com and check out the subscription for tysiphonehelp he is awesome and he can walk you through unbricking and unfreezing an ipod touch. if you have any further questions email me at [email protected]
03.20.10
Ellen
It worked! Thank you so much, you're awesome!
03.20.10
yayo
This fixed my iPod! Thanks a lot for the tips Apple should be giving us!
03.21.10
Whitney
My ipod is only 2 months old. It appears that the right hand side of the touch screen is not working both top and bottom. Any fixes or am I just out of luck.
03.22.10
jennifer
You're a genius man! That fixed my iPod in no time!
03.22.10
pankolorko
Thank you – much appreciated. My iPod Nano is no longer freezing .
03.25.10
Sedena
I LOVE THIS!!! IT WORKED SO WELL FOR MY iPOD!!!
03.26.10
eli
Hi, I have an iPod nano 4th generation that I bought off eBay.The person is telling me it is broken and I don't know what to do with it.
03.26.10
Sal
do you think my ipod nano is broken because i cant turn it on..i dont have a charger or nothing yet. so can someone send me a good link on how to reset/unfreeze my ipod..im so confused!
03.27.10
karen overington
I bought a car player and when I plugged it in my iPod Touch quit playing music both out loud and in the head phones. I have tried eveything, even the reset. I can't find an area where it might have been muted or something, but nothing seems to work. Do you know what the car player might have done to it and how to reverse it?
Thanks for your help,
Karen
03.27.10
Jake
hi i have a ipod touch 3g and i was rebooting it and it said it would take an hour and i waited and it did nothing it froze while rebooting and i tried pushing home and on button and it just turned off and turned back on doing same thing plz help
03.28.10
joel
thnx so much! This fixed the freezing problem with my iPod Nano!
03.28.10
Cathy
Thank you! It worked for my iPod!
03.29.10
Andre
My mom was gonna kill me if my ipod didnt turn on!
03.30.10
olivia
thank you so much for fixing my iPod! I was having a panic attack and thinking i had to get a new ipod!
03.30.10
Sie
Thank you so much! After panicking over my frozen ipod, I found this great website that helped. It was very simple to do and had great instructions! Thanks again!
03.31.10
Emma
Your Awesome!! This Happens all the time to me and now I know how to fix it
03.31.10
Nelmarie
THANK U soooooooooooo much!!!!!!!!!!!!!!!!!!!! my iPod was frozen and tahnx 2 the tips now is working perfectly thank u thank u thank u sooo much!! =D
04.02.10
DD
thank you soooooooooooo much it worked like a charm i dont know how i could live without my ipod touch i wouldnt be able to watch the lastest videos from my fav youtubers such as ctfxc, shaytards and nattders go subscribe if u havent youll luv dem they r very funny and enjoyable to watch
04.04.10
Jerry
I have a 3rd gen nano that seems to be dead. It doesn't even respond when I connect it to my computer. Can it be reset or is it actually dead? If the battery is dead, will it act like this, not even responding when it is connected to the computer?
THanks
04.06.10
john doe
thx alot, that helped me! My iPod is now working like new!
04.06.10
Katie
wow i am soooooo grateful!!! i was like crying myself to sleep last night cos i had video documented a weekend holiday using my iPhone and i went on and thought i had lost all my hard work!!! thankyou so much!!!
04.07.10
Krysta
you are a life saver! my ipod touch was frozen and non-responsive for like an hour and i was freaking out. my warranty just ended two weeks ago too, i thought i was gonna have to get a new ipod. thanks!
04.08.10
Amanda
I have an ipod nano that I got two years ago for christmas and I only just got it out of the package about two months ago (really stupid).It turned on fine at first but not it wont turn on and I've tried using the reset instructions but its not working. It does turn on when I plug it in to my computer but then it goes black once I disconnect it. Does it sound like the battery is dead? Should I try reinstalling?
04.08.10
Chaj'oy
DUH PEOPLE!!!! This is the simplest and easiest way to reset an iPod! Anyone can fix an iPod!
04.10.10
safeena
My 120 Gb ipod classic always displays connect to power and when I do the apple logo is flashing on and off the screen. I tried resetting the ipod but the apple logo comes on and then it starts flashing again. Someone please help, I cannot afford to throw away my ipod, it's pretty new.
Thank You!!!
04.10.10
Jordan
My ipod gets a blue screen everytime i try and play the podcast i put on there. It works fine when i disconnect it and then listen to music but it jucst freezes up and wont turn on or off when i try and play the podcast. but after afew hpurs it starts working again but wiht a dead battery. So how do i stop it from doing that so i can watch the podcast??? please responmd quick. O and its almost bran new.
04.11.10
fred
this ACTUALLY WORKED i was amazed!!! and so very happy, my ipod is so old and it always breaks now i can listen to my music!
04.12.10
josh
thanks so much! you saved my ipod and me!
04.13.10
Amy
Hiii, please please please help me.
For a while now my ipod classic (120GB) has been playing up, first it was the frozen screens and stuff while listening to my tunes, but now i only seem to get any life on my ipod when i connect it to my pc. But, even if i leave it plugged in for hours and hours the charge still hasnt increased, and when i unplug it it just goes dead again. After unplugging it i also try resetting it but.. nothing.
It's really frustrating because when i plug it into my pc and it (so it says) starts to charge, i press the reset thing and on my itunes it says "Waiting for Ipod", then, "Itunes needs to prepare your Ipod for recovery. Please leave your ipod connected." .. I click ok and then it says it's preparing ipod for recovery. My ipod screen then goes black again for about 7 seconds. And THEN my itunes goes back to normal again with no pop-ups and my ipod says its charging again but without the charge picture actually increasing! I am so so gutted its not working properly, and I will absolutely ADORE you if you help me. I've tried everything i can think of, and your site seems the most helpful. PLEASE, PLEASE, PLEEEASE help me. I think i may go insane!
And if you can email me, or anyone else who has had the same problem as me, PLEASE do. I just want to know that it's not just happening to me ahahaa.
[email protected]
I will love you forever! And please dont think i'm crazy and weird haha, I'm just SLIGHTLY desperate to get my ipod fixed :/
Thank you so so so much!
Amy
xxxxx
04.13.10
Chels
It worked…thanks so much!
04.13.10
tyler
Thanks to this website it told me how to unfrezze my ipod touch. I jus got it and i was scared for a sec. Thank u sooooooo much!!
04.15.10
Tina
Thank you so much! Almost went out to buy me a new ipod, thought I checked with any ipod website…and OMG brainy-ack! It works!!!
04.16.10
Roger Mikesell
I was not able to make the reset process work with the two pressure points while pressing with fingers from opposite hands, but when I used my index and middle finger on the same hand it reset beautifully (???) and I am back in business. Thank you for your most useful and helpful and very much appreciated tip!!
04.16.10
Joe
Thanks, this is really helpful.
04.18.10
Andy
Thanks! It works on iPod nano (5th gen) too.
04.18.10
Ivanna
Hi! Alright, so i have read some of the articles and i have some of the same problems as the others! My iPod is frozen on the Apple Logo! I was uploading songs and it disconnected and it has been having the logo go back and forth! It will occasionally come back to my home screen but only for a little bit. please help me out!!!!!!!
[email protected]
04.19.10
Ritchel
I have an iPod classic 30 GB. It is frozen. It does not turn at all. I've tried the suggestion on this site, but it has not worked for my iPod…. Is there anything else I can try before I get rid of this?
04.20.10
danny b
thanks for the tip on unfreezing my ipod classic mate. it worked where other suggestions didn't.
danny b
04.21.10
tolu
OMG ! it worked!! My iPod is working! thank you SO MUCH. GODBLESS XX
04.21.10
nikay
omgosh!! i was going to be so dead if my sister knew her ipod wouldnt turn on..so i found this site..and after an hour of trying,it turned on. dont give up guys, keep trying. thanks btw..ALOT!!! (:
04.22.10
Sherrie
My ipod touch 2nd generation screen has gone black, it stills plays music if I plug it into a speaker, not with the earphones, I can still add music but I have tried the home key and the sleep button but nothing happens! Still black screen, any suggestion???
04.23.10
Jen
wow! thank you so much!!! I was ready to wait for my ipod to just drain it battery and hopefully come up again after the freeze when i saw this! brilliant!
04.25.10
simha
I have a 4th generation ipod and recently my ipod isn't function the way it should me. The unlock button is jam. I tried to restore the default setting using Itune and it didnt work. I cant use any key to unlock the ipod. It will be most appreciate if you advise me how to unlock the ipod.
04.26.10
tara
please help, my ipod touch is frozen. when i tried to update my ipod the program failed and now it is frozen. Your tip at the top of this page is not helping what else do you suggest? When i switch on the ipod, all i get is the itunes logo on top and the usb cable picture to the bottom of that, and nothing else works. Help!
04.26.10
K
heyy thxx sooo much..i would have been in so much trouble if my parents had found out my ipod was frozen. im glad u have this site, and that google led me too it thanks ;P
04.26.10
Lisa
Thanks so much!! I have been trying everything I could find on the apple website and even though they make the stuff they are idiots. All the tech advice for a 2nd gen ipod nano say that to reset it you need to push the middle button and the play/pause key. Guess what doesn't work, cause it's bad info. Sorry for dumping, I thought I would have to send my ipod to get fixed, now I just realize they are idiots. Thanks again for the accurate info!
04.26.10
iPod dude
Had to modify your iPod Classic reset procedure. Had to hold down the Menu and Select keys simultaneously to reboot. Thanks!
04.26.10
Seryfe
Hey! dude I got to tell you that I don't commonly put comments on random blogs, but it really helped my friends iPod nano 4g. or at least helped me to understand what I was doing. nice one man.
04.27.10
patricia
YAY!!! thank you, I was worried my ipod touch was dead, but I restarted it like 3 times and it worked! THANXXX
04.27.10
luci
i cant get my ipod to turn on at all and ive tired the reseting thing multiple times and its just beeps twice and wont turn on! its so annoying, can you help?
04.28.10
sjorsizzle
Thanks so much! My play button, menu button, <> didnt work, but after i followed your steps they did!
04.29.10
Courtney Mae
oh my god thank you soooooooo much!!!!! that totally worked on my iPod Touch!!!:DDD
04.30.10
Amber
You, are amazing. I have sat fiddling with my iPod Touch for 40 minutes (It froze on a loading screen when I tried to put new software on it). The off button didnt work and the computer and iTunes couldnt pick it up. Thanks so much! My parents would have gone barmy!
05.01.10
priscilla
this helped me soo muchh i was freakinn out! i thoughtt i would have to buy a new ipod! thank u so much!
05.01.10
amber
Thank you so much. I was starting to panic when I couldn't get my ipod classic to do anything. This did the trick… it's docked and playing as I type.
05.01.10
Jordan
My ipod touch, all the sudden the screen went white and would not turn off. I googled what to do and it came up with this website.Im so happy i found this website bc it worked:)
Thank you so much:]
05.02.10
tilagi
iv been trying to rest my ipod using the method mentioned but its still frozen .. iv tried like a dozen times now
isnt there anything else i can do ?? my mum would kill me if she finds out my ipod is frozen
Help !
05.03.10
nia
i need help. this is not my ipod but my moms ipod. we havnt used it for over a month and now we tried to turn it on but it wont work i did everything. i pressed both buttons and i pluged it in to my computer and my ihome but it has a battery sign a nd it please wait very low battery.and it has been saying that for over a week. what should i do?
05.05.10
Erika
Thanks for the info!!! Totally worked for my iPod classic!
05.05.10
Chris
Thanks for the Classic Reset tip! I was upset this morning when I left my ipod attached to my laptop and it went to sleep, then it froze. But I did the trick listed here and it saved me! I was going to be depressed out in my deployment with no music…thanks again!!!
05.06.10
Matthew
I was able to reset my ipod nano… (thank goodness) it just froze and i thought i was going to have to have to let it die so i could recharge and and turn it back on. but i figured it out.
05.08.10
Sweet
thanks so much my iPod touch was stuk on slide to power off screen!!
05.10.10
lani elliott
thank you so much, my iPod Nano is working again. I was going to die.
05.10.10
Skye(:
YAY (: Its fixed. Holding down the menu and select helped the FIRST TIME!!
05.10.10
Ancy
i cant get my ipod classic to work still,ever since this morning it has been broken when i switched it to hold it stayed that way && froze saying it was on hold when its not..
05.12.10
Lanadia
omg….thanks for the help!!! It's not frozen anymore!
05.13.10
musangrmt
worked like magic! iPod is working and playing music again!
05.13.10
tony
hello. i got a ipod classic, and i charged it and it says do not disconect it goes all day like that then i ejected and it says ok to disconnect and then takes like an hour and goes off again i tried the steps to restore it but stii doesn,t work. do you think is no loger good. thanks
05.13.10
Rachel
Thank you so much. It worked. My iPod is no longer frozen!
05.14.10
Devin
Okay, so like my ipod nano was working. Then like out of no where it just stops and it freezes. BUT! the screen is all Black. What do i do? HELP! i need music in my life. Lol(:
05.14.10
Martyn
Thanks so much..it worked on my iPod classic!
05.14.10
davros
Thank you, a most amazing tip and a lifesaver (maybe not that dramatic but briiliant anyway)
05.14.10
Lucifer
You are a lifesaver. TY a bunch. And shame on Apple for not providing good support for their products.
05.14.10
Danielle
Thanks got me out of a real pickle. worked just like it was supposed to. Many thanks
05.14.10
sally
Thank you so much! I thought I had broken my iPod! This fixed it. Thanks again
05.15.10
Rhiannon
Thanks for the help it really worked and no my ipod doesnt freeze at all,Thanks alot
05.16.10
Jordon
This isnt working wat else can i do 2 make it work i have an ipod nano and it is locked and frozen and when i try 2 unlock it with unlock switch it doesnt do anything!!!!! plz rite bak asap
05.16.10
Kyle
Ok this is messed up i followed this the tips and me and my bro got our ipod 3rd gen replaced and got a new one for free cause our old one was broken. When i got the new ipod 3rd gen backed up with our old stuff whenever i go on IMobsters it keeps on giving me the White screen of death…
05.16.10
nae
I purchased an iPod Touch and it's frozen. On iTunes it asks that I enter the passcode. I can't enter it. It does'n't allow me to do anything. How do I unfreeze it?
05.18.10
Yamen
dude i hav an ipod nano 3rd generation. It got stuck on the "NOW PLAYING" screen and now i dont know what i have to do. I tried all that "Hold""Menu" stuff it has been frozen for about 1 hour …. pls tell me how to repair it!
05.18.10
Alice Pounds
THANK YOU!! THANK YOU!!!!! It is very frustrating for a senior not to know how to make things work, especially those pesky iPods and iPhones. Your suggestions/solutions worked!!
I thank you for your generosity to us all.
05.18.10
TheSassyKarla
THANK YOU SO MUCH!!!!!!!! I was afraid I would have to get a new iPod.
05.18.10
kurtis
yo man, thanx a lot, it fixed my iPod.
05.19.10
Quinn
It worked for me, I thought that my Ipod had finally died, but it took me like 1 minute to find this site and unfreeze my Ipod. thanks a lot!!! And for those of you who it didn't work for…. try calling Apple.
05.22.10
bec
this info doesnt help!! my ipod is not fully frozen! when i shake it it changes song, but i cant hear anything and none of the buttons work either! I can hear the music playing when its on an ipod dock, but when i want to take my ipod on holidays i cant take the dock!!!!! its soo annoying! BTW, so is justin bieber.. he is such a crap singer and hearing his name everywhere i go is really annoying!! lol, hey ppls add me on msn… my addy is……………… [email protected]
05.23.10
Bev
Thanks for the tip! iPod is working again.
05.23.10
Juana
Thank You!
05.23.10
Dan
Your the man thanks!! iPod is now working!
05.25.10
Lori
Worked to unlock my IPOD classic…saved me from a very long day at the office without music! Thanks!
05.25.10
Eke Mendoza
Thank you for posting these great iPod tips. =)
05.26.10
Merlin Marx
Hey My ipod touch will only show me the apple logo and nothing else. I did the reset thing but it still doesn't work.
plz help (it crashed when i was in ssh)
05.26.10
G
Thanks a million, was well annoyed this morning when my iPod Nano stopped working and now I have a smile on my face again! Cheers!
05.27.10
confused
You're a life saver, my iPod was frozen and my parents were going to kill me.
05.29.10
martha
thank you soo much. You fixed my iPod!
05.30.10
sean
thanks!!!! I reset my iPod and I can listen to my music again!
05.30.10
hedline
Hey!
I’m frustrated. I have trying to restore my ipod touch 32gb for 6 hours now. I’ve tried everything but it doesn’t seem to get out of recovery mode.
I only get this far: yfrog.com/jxipodstuckinrecoverymodej
Can’t get those 2% or so to complete.
Can anyone please help me?!
05.30.10
ariana
i love you!!!! my ipod is no longer broken! thank you!!!!!!
05.30.10
shannon
omg thank u so much got my nano unfrozen which was a worry due to im heading out back ome for the summer 22 hour long trip need my music thanks !!!!!
05.31.10
faizal
thanks man! it works! great tips
06.01.10
reem
thank u soooooooo much. My iPod is no longer frozen.
06.03.10
Calvinnn
Cheers, My iPod Is Now Not Frozenn
06.03.10
charlie wood
hi
I have the ipod touch 1st Gen. I am getting the white screen. I have tried the system reboot by holding both buttons but this hasn't worked. it seems as thogh the ipod is functioning but i can't see it because of the white screen. Please let me know if there is anything i can do?
Thanks
06.04.10
Laaiq
this works for my iPod! Thanks for the tips!
06.05.10
Rob
Thank you this info saved my bricked ipod. I have a 5th gen. ipod video that was stuck in a monochrome restore loop. This info saved it. Not even the itunes support pages were of any help. Not much help going there. This info did the trick. Thanks again.
06.05.10
kody
my ipod nano 2nd gen stopped working, ive tried everything and the screen just stays black. i need help!
06.05.10
Margie
It worked for my iPod!! Can't thank you enough!!!
06.06.10
Helen
Need help. My ipod classic 80gb won't turn on. It got wet last week and at first wouldn't work but then the next day it turned on but wouldn't turn off so everytime the battery drained then I would have to charge it. Very annoying at first but I was just happy it was working. Now it won't even turn on or show in itunes. Help! I have no backup files.
06.06.10
Kurt
My daughter and I have tried to reset her iPod Touch – it's blank, black. I've tried the home key with the sleep/wake button with no effect – seems dead. We've done this with the iPod connected to the PC with a USB. Thank you for your help.
06.06.10
Jason
So i tried to jailbreak my ipod touch. I downlaoded the new 3.1.3 version and went on a website my friend said. Something happeneded and it reset my ipod. It is showing the apple ipod logo and when i hit the two buttons that should reset it, it does the same thing and brings the logo back up like always. Its been sitting on my desk with that same logo for 7 hours….any suggestions
06.07.10
kasey
hey. i tried restoring my iPod at least 5 or 10 times and its still not working! help me please!
06.07.10
Dean
Mine is still not working i tried all of the steps even joined together for my ipod classic and it still is froze its still alight with the song name put isnt doing anything please help (:
06.08.10
Melissa
My IPod Nano just got charged today and I turned it off and now it won't turn on and I dont know how to fix it and I got it for my Birthday and that is so special to me I need help with it.
06.08.10
danika
Hello,
i was connecting my ipod to my laptop, trying to add some stuff on it when my itunes stopped responding as well as my ipod…then itunes was fine after i restarted it but my ipod is still stuck, wont respond to anything (charging or other computers)..it is supposedly open and locked.
still showing the last song i was listening to but it acts dead
i dont have my 9800 songs backed up, is there a way to fix this without erasing them?? please please help me!
06.10.10
rotch
omg, thank you so much! saved me!
06.11.10
Jaxson
I lost my IPOD 160GB player and recentely found it again.. Although I have forgotten the combination code that I put in for security reasons. How do I get into my music? I am freaking out
06.12.10
dave
i need help …… ive got the same problem like so many others … ipod is stuck on the apple logo…tieed reseting like a million times..;( any tip would be great … thnx
06.13.10
Kate
THANK-YOU IT WORKS!!!!
I was loading music to my nano 5th gen, when my ipod just froze. iTunes recommended that I restore the ipod, but that would mean I would have lost everything!
I'm glad I googled on how to restore my ipod without losing my music. THANKS AGAIN!!!!!!!
06.13.10
Noelia
Thank youuuuuuuuu sooooooooooooooooooo much my IPOD touch froze and i was freaking out thank uuuuuuuuuuu!!!!!!
06.13.10
Becky
Hi thanks for your help but it still doesnt work..i held onto select and menu button and the normal screen does flash but then it goes back to the combination lock…PLEASE HELPP !!!
06.15.10
Ash
Thank you so much! I thought my iPod touch was toast!
06.16.10
Kevin
Thank you so much I couldn't hear my music on my iPod and I was going crazy, so thanks again for this information, god bless you!!!
06.16.10
Kevin
Thank you so much was going crazy not being able to hear my music G0D bless you!!!
06.17.10
elf
THANKKK YOU SOOOOOOOOOOOOOOO MUCH!!!!
my ipod came back to life thanks to you
06.17.10
lexia
Well I haven't tried this before, but my 4 gb iPod froze (I think) and I put it on lock but when I take the lock off, it still stays frozen or on lock! what should i do?
06.19.10
Kelly
Hi. I have an ipod classic, 4G. I was charging it on my husband's computer and I went to unplug it and noticed the screen was completely white. I've done everything you've mentioned, move the hold button back and forth and then press menu and the select buttons at the same time, and nothing happens.
My computer went kaput last week and so I have no option to plug it into the original computer to where it is registered.
HELP! I can't afford a new ipod and a new computer! Also, any advice on how to get my itunes library off of my hard drive?
HELP!!
06.20.10
Duke
great tips, my ipod is now working like a charm!
06.21.10
Snowflake
Thank you! My ipod is my baby! I thought I was going to have to spend a day at work with no music…you are a life saver!
06.22.10
Sylvester
Please, how do I restore my iPod to play music and video again? I formatted it when i discovered a virus on it and since then any music or video that i do save onto it is not playing. It shows up when I connect it to my PC. Thanks.
06.22.10
Cook
Thank you so much. This was so helpful!!
06.23.10
daniel
Saved my wife's nano & mood
Thanks.
06.23.10
kyle
Thanks a lot!!! My ipod is back to normal. I was going to wait for my ipod's battery to run out. You saved me a bunch of time. =)
Thank You!
06.24.10
Sindy
My 2nd generation iPod touch is frozen on the iTune and cable USB connection screen.
Any suggestions?
06.24.10
Alex
Worked on my ipod touch!
06.25.10
T-Fizzle
iTunes says it can't connect to my ipod touch because it has a lock and the slide to unlock and touchscreen is not working. I need help. I've used these tips before, and they help.
Can you please help?
06.26.10
Josh
Thank you so much for fixing my iPod touch!!! The Apple sign came up, plugged it into my computer, waited a minute, and it told me to enter my passcode. I kept everything!!
Thank you so much!
06.27.10
Stessy
I tried resetting my iPod Nano as indicated above. When I do that, the Apple logo does appear and brings me to the screen with the five choices: music, photos, extras, settings, and shuffle songs. But my iPod freezes on this screen and won't let me do anything.
Can you help me?
Thanks!
06.29.10
Selena
O.M.G thank u sooooooo much it worked perfectly for my iPod Nano!
06.29.10
kodee
thanx sooo much my ipod froze and i had no clue what to do!!!
07.01.10
brenda
Worked like wonder on my iPod! thank you so much for this post saved me sooo much time! thanks again!
07.01.10
mikhala
whew!! i was starting to panic when it didnt work the first three times. Eventually after sixteen times of repeating the steps for reseting the iPod classic it finally unfroze! thanks so much for the advice!
07.03.10
Madaline
- This didn't help at all . I have the latest version of the ipod nano and I connected it to iTunes then my laptop froze and now my ipod is frozen and won't turn on . the screen is black and it isn't turning on nor lighting up . It is like fryed I think . and I got it 2 weeks ago . DAMNIT .
07.03.10
peanuts
OMG THANXXXX SO MUCH IM GETTING A IPOD TOUCH NEXT WEEK BUT I WOULD BE LOST WITHOUT MY IPOD NANO 2GB THANXXX
07.05.10
Katrina.A
OMG this worked. Thanks so much!
07.05.10
Nikkiey Knives
My sister's iPod is freezing. It won't restore or update, and the screen won't move. She got it for Christmas and my mom spent a lot of money on it, well, a lot of money for us cause we are poor.
Please email me if you can help me fix it!!!
email: [email protected]
07.06.10
Panda
Thank you, thank you, thank you!! My best friend told me this a few years ago but I forgot how to do it. You're a lifesaver!!
07.06.10
KBig!
Yeah! Your tips worked on my 120gb iPod and I thank you much! Last thing I needed was a hassle with the music.
Thanks again!
07.07.10
Mandi
Just want to say a big thanks for the advice on how to unfreeze my iPod classic. I thought it was broken.
All working, now, fine & dandy. I am a happy girlie.
07.09.10
Dodi
My 3rd generation iPod shuffle was working perfectly until I started playing songs and the remote stopped working.
07.10.10
Sammy
Thanks!
07.14.10
Selly
Thanks guys!
07.14.10
ellen
Thank you so much! Mine froze tonight right when I got out of work, heading for a long & silent train ride home. I was SO bummed. When I got home, I Googled how to unfreeze it, followed your tips & it worked immediately!
YAY!
07.16.10
kel
The information was very helpful on how to un-freeze the iPod touch. I have done that, and it turns back on, but it will not let me scroll my finger along the unlock button.
What shall I do?
07.16.10
gemma
My iPod has the Apple sign flashing on it, but it won't switch on and it doesn't show up when I plug it into my computer. I've tried holding down the menu and select buttons, but nothing happens. I've also left it on charge. Nothing seems to work and I'm lost without my iPod.
Please help.
07.17.10
paul
Hi.
Just to say thanks for publishing this page. My iPod Classic froze up and this sorted it like a treat the first time.
Keep up the good work. You are a star!
07.19.10
Lizzy
Thank you so, so, so much! I cannot thank you enough! I thought my iPod was broken for life. Mine froze because I unplugged it during a total restore of my iPod.
Thank you!
You're a life saver. ;D
07.20.10
LYX
It really works for my iPod classic!
OMG! Really, thank you so much!
Love this. Well recommended!
07.21.10
Abhinay
Thanks a lot!
It was a gift from my wife and I thought I would lose all the data if it was reset. It was certainly frozen and is now perfect.
Thanks again!
07.23.10
brittany
Thanks so much for the help. It worked instantly.
My iPod Nano was frozen for almost 4 days
, which was not good, lol.
Thank you so much!!
07.26.10
James
Thanks! It's my brother's touch and I thought I had broken it and was going to have to get him a new one.
07.28.10
Chris
Well, I didn't play on my iPod touch for quite a while. Then, when I finally did charge it up, it was all numb down the left side, so I couldn't touch any of my apps on the left hand side. So anyway, I did those steps and it still doesn't work.
Any suggestions?
07.30.10
ridgey
I have been entrusted with my older cousin's iPod classic.
He wanted me to take all the songs off, so I said fine "I will do it." It's not turning on and I have tried everything I can think of. I have already charged it on my iPod dock. When it is in the dock, it says it's charging.
But since it's been charged, it is still not turning on.
Help, please?
07.31.10
Nat
Thank you! This was much appreciated! I wish that Apple would fix all it's glitches like this one. My iTouch has also lost the capability to play any songs, so I got another under warranty. I feel dumb now because I could have fixed it so much sooner! It was frozen for two days and it was torture. lol
08.03.10
Sheila
I've got my iPod Nano 2gb plugged in to my PC. I have checked the songs I want to sync, but it's still putting songs that are unchecked onto the iPod. Why is this? I have reset the iPod and cleared it of all music, etc.
08.31.10
jackattack
my ipod touch is stuck on the home screen and no matter how many times i turn it off nd on it wont comeback, i dont want to restore bc i have a lot of valuable data that i will lose, help??
08.31.10
ibdoug88
Thank you so much, my Ipod Classic just went black while running on the track… thought I had lost it for good.
09.03.10
Dawn
Thank You! My ipod touch was frozen and I could not get it to turn off. But thanks to you I got it!
Thanks again
09.03.10
hayley
thank you so much, my ipod was frozen and i was starting to panic i thought i was going to lose 120gb of audio books until i came upon your site.
09.04.10
Mikee
U ARE AN ABSOLOUTE LEGEND:)
09.05.10
Brittany
thank you soooooo much, i was afraid all of my songs, videos, and camera movies of all my old friends and family would be erased off my nano!!! thank you!!
09.05.10
Andrea
Thank you so much…my ipod completely froze on me and I thought it was broken…I read your tip to reset and it worked perfectly! Thanks again!
09.07.10
Phil
Thanks very much for the tips page. Foolishly, I'd disconnected my 1st Gen. iPod Nano when I shouldn't have, and it froze. Connecting it up to my computer and then pressing and holding the 'Menu' and centre parts of the click wheel for approx. 10 secs as per the instructions unfroze it and I was then able to restore the iPod. Many thanks for the quick and easy yet very effective fix!!
09.08.10
Darienne
Thank you… this worked like a charm on my ipod touch!!!
09.08.10
Tyler
Hey my ipod is stuck on the apple logo and my computer does not recognize it at all. I've tried the holding menu / select method and all it does is make the screen blink and I'm left with the apple logo still.
09.11.10
relieved
PHEW……I thought I just lost almost a 1,000 songs and have be wasting so much time trying to fix it. THANK U for saving my iPod!
09.12.10
Veronica L
I am trying your suggestion….will let you know the outcome. Currently I am assuming the ipod 30gb needs to recharge. It gets hot but I did see the apple.
09.12.10
madsay
THANKS!! Worked like a charm!
10.25.10
Veronique
Thank you SOOO much. It worked like a charm on my iPod Nano…
Thanks for sharing your knowledge with us!
V
10.25.10
jackie
ok so i accidentally dropped my brand new 4th generation ipod touch and now it wont turn on. i have no idea what to do! im going crazy im trying what you said and nothing happens. please help me. thanx!
10.25.10
Chris
The reset for Nano 1/2/3 also works for Nano 5th Generation. It took about 20 seconds for the apple logo to come up and then another 20 before the menu appeared. Everything was back to normal.
Good tip!
10.29.10
Gale
My Ipod touch wont let me use the touchscreen although the buttons work .. whats wrong with it ?
10.31.10
extacy
omg thank you !!! my ipod nano now works!!! and i dont have too wait like a week to get it fixed.
11.02.10
Pheo
Hi , I have an iPod Classic. I tried reseting it many times but it still doesn't reset. Why ? , Is there another way to reset ? Please Help !
11.04.10
shajeea
thank you soooooooooooo much i thought i killed my sisters ipod but then this website saved my life and the ipods. so AGAIN THANK YOU
11.04.10
Alicia
When connected to the comp my ipod nano seems to work fine but after it is ejected there is a black screen only. I tried to reset it using your guide but still nothing. Please help!!
11.04.10
Jess
Thank you soooooo much, I have had trouble with my ipod freezing for years and always just let it die because I had no idea what to do, I will be saving this page for further info.
Thanks again.
11.05.10
Ross
Cheers mate, worked a treat on my ipod classic
11.06.10
cosimo
i jailbroke my ipod touch 4th generation to see what it was like and i didnt like it so i reset my ipod via the reset option in the settings menu, i chose the option that erased more stuff, and that was 3 days ago it has the apple sighn and the little spining ball thingy and ever so often the screen will flash white then it will go black and it will start over it has been doing this for 3 days sraight what do i do?
11.06.10
Kirsten
oh thank God for this.
my ipod touch 4g decided to freeze on me and even when i plugged it into the computer it didn't do anything.
thank you so much!! :')
11.07.10
Dawn
OMG Dude you are AWESOME !!!!!!My IPod 80GB was frozen and would not work usb in my car it was driving me CRAZY …..You are the Best !!!!!!!
11.08.10
Abbie
Thank you so much! I nearly died when my iPod didnt work and froze…Thank youuu
11.09.10
sam
my ipod shuffle wont work whatever i do. i insert it into the computer and it doesnt show up. it is fully charged but when i try to play it the lights keep flashing from amber to green! can you please help me
((
11.13.10
maryellen
my ipod nano is frozen at the screen when it is connected to the computer.(it shows the picture of the cord and says connected) i tried what you said but it didnt work. any advice?
11.13.10
hira
Thanks sooo much my ipod is my only good thing i have. i am so happy! thank you very much
01.28.11
jessika
I was wondering what to do when you ipod won't go landscape?
03.05.11
samjack
okay…. new problem… when i plug my ipod classic.. it now freezes my itunes and doesnt sync Aany suggestions????
07.13.11
Barbara Violin
Thanks a LOT! It worked just fine! I tried a thousand thing before without no result! Really nice tip!
07.20.11
Mc
YES! Thank you so, so much! I checked the iPod guide and all, but it said nothing about the finger thing, and I was freaking out because I have an iPod Classic which means no guarantee anymore which means death. So yeah, major freak out right there. But now everything's better, and I have you to thank for that. (:
07.21.11
StubbyCoach
Hello,
My ipod has the "connected eject before disconnecting" screen on yet it wont recognize in i tunes, nor will it sync, or function at all. It jus stays on the same screen. I have shut my comp down and my ipod is "frozen" on the same screen. plz help.
Thank you in advance..
07.22.11
Linda
I hate to say it, but I've followed your directions and it just plain ain't working.
Willit work once the battery has run out? How long does that take?
I'm about ready to smash it.
Linda
08.11.11
Tiffany
Hello, Thank you for taking the time to put this up!! My Ipod Nano (I got it in 2008…not sure what model that makes it) froze mid song about a week and a half ago. My friend reset it for me, and where it turned it off, it since has not come back on. I've left it plugged into my computer to charge but nothing happens and even I Tunes doesn't recognize it is there. When I hold down the Menu and middle button it doesn't respond. Does this mean it's a goner? Thank you for your time!!
08.30.11
Troy
I have the ipod nano 2nd or third gen im not 100% sure which but i tried resetting and it kept beeping and my computer said that i should restore it and i did, lost everything on there it comes up on itunes but no apple logo appears at all just the shade of the screen brightness changes and it clicks just like if it was working but the screen is still froze white and nothing changes
09.02.11
Mary
Wow. I was panicking this morning, because I've never had a frozen iPod. I'm at work, so I couldn't find any other sites that weren't blocked. It took about 5 seconds, after I read your tip, to unfreeze my iPod. Thank you sooo much for posting this!
09.09.11
staffiechat
Thanks for the priceless resetting info. I was stuck with having to listen to Radio 2, at work, coz my ipod classic was frozen. Now I have all MY music back with no inane DJ chatter!!
06.18.12
shikha
thank u so much for the tip… it really worked…