Why Does My Phone Keep Randomly Restarting?

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An iPhone turning on with the Apple logo visible.

Whether it’s an Android phone or an iPhone, a smartphone under normal working conditions shouldn’t restart without any interaction from you. Such behavior can point to many problems that might need your attention. Here are some of the most common reasons a phone might restart by itself.

Outdated System Software

Closeup of an iPhone display showing an available software update.

Outdated system software may be responsible for your troubles if your phone hasn’t been updated in a long time. The system updates don’t just include new features but also often come with fixes for bugs and other issues present in the software. So if you are running an older software version on your phone, it’s time to update it as that could very well solve the intermittent reboots.

To check the latest system update for your iPhone, navigate to Settings > General > Software Update. Android users will find system updates under System in Settings. However, every phone eventually stops getting updates, and if that’s the case for you then it’s time to upgrade your iPhone or Android device.

RELATED: How to Update Android

Malfunctioning Apps

Apart from the system software, apps play a significant role on smartphones. As we often install new apps and the existing ones get updated with new features, there is a good chance that any change in your phone’s behavior may result from a fresh app install or an update.

On Android, you can find out if a downloaded app is causing the reboots by restarting your phone in Safe Mode. As phones from different manufacturers have different steps to enable Safe Mode, you can consult your manufacturer’s support website for the proper steps. But typically, you can reach Safe Mode by pressing and holding the power button until the power off pop-up appears. Then long press the power off option until the Safe Mode prompt appears.

Safe Mode on Android

Safe Mode on Android restricts third-party apps. If the problem goes away in Safe Mode, then an app is likely causing the restarts.

You can remove the recently installed apps one by one to identify the malfunctioning app. But before uninstalling any app, ensure that you are running the latest version of every app because if you have an older version, there is a chance an update will fix the issue.

Unfortunately, there is no Safe Mode on iPhone. So you’ll just have to remove recently installed or updated apps one by one to identify if there is any malfunctioning app at fault.


Although some types of PC malware are known for causing the computer to crash or reboot, the problem is relatively rare for smartphones, particularly iPhones. But given the ever-changing malware landscape, random reboots due to a virus isn’t a completely absurd idea.

On Android, you can run an anti-malware scan to detect the culprit and remove it. We recommend BitDefender. However, if that doesn’t pan out, a factory reset could also eliminate the virus or any other type of malware in the phone. That said, ensure you make a backup of your data before going for it.

RELATED: Does a Factory Reset Remove Viruses?

Cases and Other Accessories

RIG Nacon MG-X Pro
RIG Gaming

Although accessories like a case, battery pack, or game controller are helpful, they can sometimes cause issues. So when diagnosing random restarts on your phone, try taking them off to ensure they are not causing the problem. Also, remember that accessories shouldn’t cover the phone’s sensors or touch the buttons.

Debris in Ports

As you use your smartphone, the USB port can sometimes get clogged with dirt, lint, or other things. So if your phone is restarting when it’s plugged for charging, debris present in the charging USB port may be the cause. A compressed air can or a plastic toothpick can help you remove this debris. Our sister site, Review Geek, has an excellent detailed guide on how you can keep your phone’s USB port clean.

RELATED: Why You Should Regularly Clean Your Phone’s USB-C Port (and How to Do It)

Limited Storage Space

While uncommon, your phone’s lack of storage space may also result in intermittent reboots. 15% to 20% of free space is generally recommended for the smooth functioning of your phone. But if there is insufficient storage on your phone, it’s time to remove rarely used or unused apps and large files from your phone. iPhone users also get the option to offload seldom used apps to keep storage free on the phone.

Hardware Issues

Person holding an iPhone under running water from a tap.
Luca Scarabottini/Shutterstock.com

If none of the previously mentioned reasons seem to apply to your situation, your phone likely has a hardware issue causing it to reboot. Hardware issues crop up when your phone gets old, exposed to water, or dropped.

In this case, you will have to take it to a service center for repair. The technicians will diagnose the issue and advise a future course of action. Remember to back up your data and factory reset the phone before giving it for repair.

RELATED: What to Do When Your iPhone Gets Wet

Fixing the Problem

No one likes random reboots. But as we have discussed, you can identify the underlying issue. More often than not, system software or apps are to blame, but sometimes hardware issues can also cause the problem. If it’s a software problem, there is a good chance you’ll be able to fix it yourself.

Otherwise, you can always reach out to the device manufacturer for help, whether it’s a software, hardware, or unidentifiable problem. Remember, the manufacturer will likely charge you for the repair unless your device is under warranty. If the cost is too great, you might be better off replacing the phone.

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